If you’ve recently purchased something from Express but are unsatisfied with your purchase, you may be eligible to return it. With Express’s friendly return policy, initiating your return request within 60 days of your purchase can help ensure you get your money back.
Learn how to start your return request online, regardless of whether you did your shopping online or in-store.
In this guide, we are going to learn about What is the Express Return and refund Policy without any hassle.
What Is The Express Return Policy?
If you are not satisfied with your purchase, you can easily return your items within a certain time period.
The express exchange online order allows you to return most items within 60 days of receipt, with the exception of Gift cards, sales (clearance and final both) and tag removed items.
You will need to do an online request first for a return authorization number and below are the instructions on how to complete your return request.
Note that all sales are final, so make sure you are completely satisfied with your purchase before returning anything.
Steps How to Complete Your Return Request
- Visit the official page of Express Returns.
- Order number and ZIP code must be entered.
- Choose the item and the justification for the return.
- If there are multiple products, repeat step three for each one. Check your orders and Send the refund or return request.
As a result, Following submission, you will see your returned possibilities depending on where you bought the product.
To find out what you should do next, click one of the options below.
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- Return the item in the same condition you received it in.
- Include a receipt or proof of purchase.
- Fill out the return form included with your package.
- Ship the item back to us using the provided shipping label and insurance.
- Items containing Tags that have been removed shouldn’t be returned.
- Several sale items(clearance and final)
- gift cards
The Express Store Return Policy
Express returns are available for most items in their store. Items that are not eligible for express returns include final sale items, items that have been worn, used, or damaged, and items that are a gift.
You can return to the express exchange online and order most items within 60 days of purchase.
To initiate a return, simply bring your original receipt and they will process your exchange or refund.
So, if you got a product from an Express store and don’t want to use it, you’ll need to go to any Express store in order to send it back. The store product will not be returned by mail.
If you don’t have a receipt, but attempted to shop, there is still a chance to get your money back.
The store will attempt to find the purchase using their system, and if they can find it, you will receive a refund.
If not, you won’t get anything at the all in express clothes return policy but can exchange the product for another of the same or different value.
As per Express, it may take up to 10 business days to process a return.
If you have any questions about the express exchange policy, please feel free to contact us at 1-866-804-3027.
The Express Online Return Policy
The Express Online Return Policy you can either do an express return by mail or in-store. by mail allows you to return request an express return policy without receipts. All you need to do is follow these simple steps:
By mail:
- The SmartLabel shipping label should be printed.
- Put the items and the packing slip in a box.
- Detach the original shipping label from any addresses or barcodes.
- On the outside of the box, affix the shipping label.
- Send the package to all EXPRESS Returns, 30 Transport Drive, Walton, KY 41094 by dropping it off at a UPS location.
- keep in mind that Express will deduct $6.99 from your refund to cover the cost of the shipping label if you choose option first.
In-store returns
- By bringing the items to any U.S.-based Express location
- Locate a nearby Express location
- Bring the products as well as the packing slip or email with the shipping confirmation.
- To receive a refund, you must do so within 60 days of purchase.
Express Factory Outlet Exchange Policy
The standard Express return policy is the same as the return policy for Express Outlet.
There are two options for returning an item you purchased online: by mail or in person. You have 60 days to do so.
For returns of in-store purchases, the item and the receipt must be brought to an express clothes return policy location i.e by visiting a nearby store.
Company Name | Express |
Return Time Limit | 60 days |
Receipt Required | Yes |
Return Label | Yes |
Restocking Fee | No |
Exchange/Return | All are possible within the timeframe |
Online Purchase | Yes, You have to do an online request first for an online purchase item. |
Original Packaging Required | No |
Chance of Success Return | High if all conditions follow properly |
Conditions | ➨ Product must be in original condition. ➨ 10-12 business days waiting for your returns. ➨ Store-bought items returned in-store only. ➨ Tags removed items will not be returned. |
Exceptions | Gift cards, sale items, and products marked as final sale |
In Addition, You don’t need to go through each company’s return policies. We have prepared simple guides to help you understand all the return policies of different stores in one place.
- Banana Republic
- Urban Outfitters
- Gucci
- J.Crew Factory
- Old Navy
- boohooMAN
- Adidas
- H&M
- Uniqlo
- Shein
- ASOS
- The Gap
- Target Store
- Sears
- Forever 21
- Zara
- American Eagle
- Abercrombie & Fitch
I appreciate the transparency of the express return policy on this website. It gave me confidence in my purchase knowing that if I needed to make a return.