Showpo Return Policy – Easy Refund and Exchange

Return Time Window 21 days
Who Pays For Shipping? Customer
Fees Yes
Refund Options Full Refund
Store Credit
Original Package Required Yes
Showpo Return Policy – Easy Refund and Exchange

Showpo is a global online fashion brand. Their mission is to empower their customers to feel confident and be their best selves.

Showpo sells a huge variety of clothes, dresses, tops, bottoms, all types of accessories (bags, belts, jewelry, beauty, and many more), wedding, trending, and occasional.

Showpo has a return policy that applies to all the items purchased from the website. they accept items/products within 21 days from the delivery date and refund it back in the form of store credit or by the original payment method.

How to Return Showpo Products? 

It is an easy and simple process to return the product. Here are the steps by which you can return the product:

Step 1: Log into Showpo and open my returns

Step 2: Enter your email address

Step 3: Add order number

Step 4: Select the item of returning

Step 5: Print out the return shipping label

Step 6: Stick it on the box

Step 7: Ship the item

Item That is Not Eligible for Return

A few items that Showpo doesn’t accept in their return policy. Here is a list of return exception products.

  • Hair accessories
  • Hats
  • Earrings
  • Cosmetics/beauty
  • Hosiery
  • Lingerie
  • Swimwear dress without hygiene seal
  • Adult toys
  • Item labeled as “Final Sale”

Does Showpo Provide Free Returns?

No, you have to pay a USD 14.95 return shipping fee for returning the item through the return portal and mail shortly. All the items are in original condition, with labels and tags.

What Is Showpo’s Refund Policy?

  Showpo offers two refund methods:

  • Store Credit

If you receive online store credit, the amount will be credited to your Showpo Account.

It takes 48 hours to transfer the credit amount to the account after receiving the item.

Store credit time period – 12 months

Check your store credit balance in your account by logging in.

  • Original Payment

Your refund will be returned to the original card method by debit/credit card.

It takes 7 days for a refund after returning the item.

At the time of purchase debit/credit is used, only used for returning amount.

Does Showpo Have an Exchange Policy?

Unfortunately, Showpo does not offer an exchange policy. However, you have the option to either keep the item or return it for a refund.

Defective/Faulty Item Returns

If the item is defective then you have to book your return through their return portal by selecting faulty from the list of reason option.

After selecting you have to take a clear image of the defective item and they ask you for further information regarding the item.

Once it is confirmed that the item is defective Showpo provides a replacement/refund/store credit. For further process, Showpo will guide you to do so.

Showpo accepts returns and provides refunds for items that are different from what was described or incorrectly described. They will refund the purchase price and delivery charges.

Alternatively, they can provide a replacement product. This process can be easily done on their Help Centre page.

Note: Showpo doesn’t provide replacement or exchange on the items which are not in stock.


1. Does Showpo provide free returns?

No, Showpo doesn’t provide free returns you have to pay $14.95 as shipping charges on their return portal.

2. How can I return the dress to Showpo?

There are easy steps for returning the item:
Step 1: Select the item which you have to return.
Step 2: Download the return shipping label and print it out.
Step 3: Stick it on the parcel.
Step 4: Deliver the item

3. Where is Showpo located?

Showpo operates exclusively as an online retailer. This means that they do not have any physical stores where you can shop. It’s headquartered located in Sydney, New South Wales, Australia.

4. How can I contact Showpo Returns?

There are 2 methods to contact them one by email – or by live chat.

5. How many days do I have to return a Showpo item?

The item can be returned within 21 days from the date of delivery.      

We hope that this Showpo Return guide has been helpful to you. Besides this, you can find return and refund policies for similar shopping sites including

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