PacSun Return and Exchange Policy (Online, In-store, No Receipt + More)

PacSun Return and Exchange Policy (Online, In-store, No Receipt + More)

PacSun has 400 stores locations across the United States and Puerto Rico. They sell Jeans, tees, tanks, polos, knits, flannels, hoodies, boardshorts, bikinis, shorts, slacks, dresses, rompers, skirts, sweaters, jackets, snow wear, shoes, sandals, and fashion accessories.

There may be a product that does not meet your needs, and you will want to return it as quickly as possible. You don’t need to look anywhere else because we have given you all the information you need to answer your return and exchange policy inquiries. To make a good return, you must be careful with every aspect of the policy, which will also aid you in preventing future headaches.

What Is PacSun Return Policy?

According to PacSun’s return policy, any items purchased with the original receipt have a 30-day return window. All items returned with the original receipt within 30 days will be repaid in the original manner of payment. Return the items in their original packaging if possible.

Any items returned 30 days or more after the purchase date will be refunded in the form of store credit or merchandise exchange for the price paid.

PacSun Return Policy In-Store

Returning in-store method is simple; all you have to do is go to a nearby Pacsun’s store. To return PacSun’s items, follow the steps below:

  1. You should check for a nearby Pacsun’s store before continuing on your way back.
  2. Don’t forget to bring the receipt and the credit card used to make the purchase.
  3. Bring the invoice slip and the items to be returned to the reception desk.
  4. If everything is in order, store employees will check your order and direct you to return it.
  5. Your refund will be issued to the original payment method as soon as possible.

PacSun Online Return Policy

To return your goods by mail, fill out the return form on the website with all of your information, and you will be sent to the next steps only there. To return your purchases via mail, you must first complete the following steps:

  1. Pack the items in the packaging.
  2. Go to the PacSun website and visit the return section.
  3. Fill in all essential information on the page, such as the order number, email address, and zip code, and then click the start return button.
  4. You will be given a return authorization slip and instructed on how to proceed.
  5. You may find your UPS drop-off station here and mail your parcel to the address provided.

Return Without Receipt

Without a receipt, returns will be either exchanged for the product or credited as an items credit for the current selling price of the returned item.

Gift receipts and exchange receipts are not original receipts.

PacSun Swimwear Return Policy

You can return swimwear within 90 days of the purchase with the original sales receipt.

These items should be returned in their original packaging, with all tags attached.

PacSun Exchange Policy

PacSun does not accept product exchanges because its fashion and items change frequently.

If you want to exchange then you can return it for a refund and place a new order.

PacSun Refund

Refunds are normally issued in your original method of payment, and if you paid via bank transfer, it may take some time to process.

Please keep in mind that banks typically take longer to process and post transactions, so your credit may not appear until the next monthly billing cycle for your credit card. In addition, the firm will withhold $7 from your reimbursement.

Company Name PacSun
Return Time Limit 30 days
Receipt Required Not always
Return Label Yes
Restocking Fee $7
Refund / Exchange Refund only
Online Purchase You can return and exchange at any PacSun store and online.
Original Packaging Required Yes
Probability of Success Return Medium
Conditions ➨ Original receipt and packaging.

➨ Swimwear can be returned within 90 days.

➨ Shipping charges are non-refundable.

➨ The refund will be credited back to your initial payment method.

Exceptions Gift cards, Final sale items, Underwear, Worn items


Q. What is the PacSun customer service number?

You can dial 1-877-372-2786 during business hours of Monday to Friday from 9 AM to 5 PM PST.

Q.What happens if I am unable to return the item within 30 days?

PacSun Returns allows you to return a product after 30 days if you are unable to return it inside that time frame. But there’s a catch: you won’t get a refund in your original payment method; instead, you’ll get an e-gift card.


According to our research, we have covered all the topics about PacSun return policy. You can return any items within 30 days of the purchase for a refund. We were also given information about the exchange and refund policy.

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