Dillard’s Return Policy [Easy Return – Refund & Exchange]

Dillard’s is an American department store chain. That has been around since 1938 with nearly 282 stores.

Buying products at Dillard’s store, and you aren’t 100% satisfied or you order the wrong size or item! No need to worry about it, Dillards clearance center offers a clear return and exchange policy.

Dillard’s Return Policy [Quick Information]

30 days Return Policy


If you do not get satisfaction from the purchased merchandise, you can return it within 30 days from the purchase date for a full refund. You required the store receipt, all tags and the original box.

When you purchased an item with Dillard’s card. Then you have 90 days to return.

Can You Return an Item Without a Receipt?

Yes, you can return merchandise without a receipt or an item that you received as a gift. But according to Dillard’s return policy without receipt, you will get store credit. You are not able to get a refund.

If you want a refund, then you required a receipt.

What is Dillard’s Exchange Policy?

Dillards has a 30 days exchange policy. If you order the wrong item or size, and you want to exchange your product.

In such cases, you can exchange your purchased product within 30 days of the purchase date. You have to make sure that your item is in its original box including all tags and the original receipt.

If you purchased an item with a Dillard’s card, then you have a 90 days exchange window.

How Does Dillard’s 3-day Return Policy Work?

Dillard’s return time window is shorter than other department stores. Dillard’s will not issue a refund for online purchases of clearance items that have been listed below 65% or more.

They give customers only 3 days to return in-store purchases of items that have been marked below 65% and more.

What Is The Dillard’s Refund Policy?

You received an item and it does not match your expectations, and you want a full refund. Then you have to return that purchased item with the original box and store receipt within 30 days of purchase.

Dillard’s will issue a refund in the original form of the payment or will issue a gift card at the customer’s choice.

Your refund can be issued within 7-10 working days after shipment. Shipping and handling charges are non-refundable.

Gift Card Exchange

Dillard’s gift card exchange process is very easy to implement. You have two options, bring your card to the nearest Dillard’s store’s customer service and they will replace your card while you are there.

Another option is you can mail your card to Dillard’s P.O. Box 486 2nd floor Little Rock, AR 72203 Attn: Card Exchange. And Dillard’s will send you a new card within 3 working days.


Company Name Dillard’s
Return Time Limit 30 Days
Receipt Required Yes
Return Label No
Restocking Fee Yes
Refund / Exchange Customer’s choice
Original Packaging Required Yes
Probability of Success Return Medium
Conditions ➨Original packaging and receipt

➨You have to return an item within 30 days of purchase

➨You will get a 90 days return window if you purchase with Dillard’s card.

➨Shipping charges are non-refundable

➨The refund will be issued in an original form of payment

Exceptions  Gift cards
Start Your Return


According to our research, we try to cover all important topics and source useful information about Dillard’s return policy. We hope this information will be very helpful to you to understand Dillard’s policies.

If we missed any important points or you find any mistakes, please let us know in the comment section. Your feedback is very important to us. Furthermore, if you have any questions please write below.

Moreover, Here you can found similar store return and refund policies such as Walmart, Macy’sKohl’s, Burlington, Sears Brands, JCPenny, Target and many others.

1 thought on “Dillard’s Return Policy [Easy Return – Refund & Exchange]”

  1. I sent the goods i purchased on the 29th September 2021 and I still have not received the refund. I did buy another pair. So I was asking when am going to get my redund


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