Burlington Coat Factory Return and Exchange Policy @Burlington.com

Burlington Coat Factory Return and Exchange Policy @Burlington.com

Burlington, also known as Burlington Coat Factory, has 740 stores with off-price department store retailers.

If you have made any purchases from the Burlington Coat Factory Store. And if you are not happy with Burlington’s product.

Don’t worry! Here you can get important information for a refund or an exchange, including their Returns Policy on how to return with a receipt and without a receipt.

Burlington coat factory
Company NameBurlington Coat Factory
Return Time Limit30 Day’s
Receipt RequiredYes
Restocking FeeYes
Refund / Exchangecustomer’s choice
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨Original packaging and unused

➨All returns to an AutoZone store are subject to the in-store return policy

➨All returns are subject to system verification and approval

➨The shipping charge is non-refundable

➨Refund will be issued in the original form of payment
ExceptionsGift Cards

Burlington Coat Factory Return Policy

All Burlington items must be returned within 30 days from the date of purchase.

Note: Original receipt is necessary for easy return or exchange.

Merchandise should be unused and in its new condition with the original packaging.

However, Due to health and sanitary reasons, swimsuits, and breast pump accessories are not returnable under any conditions.

The customer will get a refund in the original payment method.

Returning To Burlington Store

Follow the simple step to return to the Burlington Store.

  • Visit Nearest Burlington store
  • Bring receipt of payment or shipping confirmation mail sent by the seller along with the customer.
  • A store associate will help you by scanning the shipping mail or original receipt.
  • Once your return accepts by the staff you will get the refund in the original payment method.

Merchandise returned from completed layaway and receipted returns accepted after 30 days will receive a gift card.

Burlington Return via Mail

If you want to return your product back by mail/online :

  • To make a return by mail you need a Return ID number. To get a Return ID number, please Contact Us. If you’re returning a Burlington gift, you must include the order number and the buyer’s name.
  • Circle the item number for which item customers are returning back.
  • Burlington will refund your payment after deducting the shipping and package handling charges.
  • A refund will be sent to the customer within 14 working days.


  • Strongly recommend using UPS or other traceable shipping methods. When returning items by mail.
  • Shipping charges will be non-refundable to the customer.

Burlington Exchange Policy

Based on Burlington Coat Factory Return Policy you cannot exchange such items in used condition. In some cases exchanging products for valid reasons, you have to place a new order.

Furthermore, please Burlington Customer support.

What’s been your experience with the Burlington.com return policy? please write down in the comment section, it may help others. Still, confused? Don’t worry share your query in the comment we try to solve your problem to make an easy return and refund process.

And also you can be found Return/Refund and Exchange policies for similar stores like J.C. PenneyMacy’sTarget, and many more.

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