Skims is an American shapewear and clothing company co-founded by Jens Grede, Kim Kardashian, and Emma Grede. Skims emphasizes body positivity and inclusivity throughout the brand and uses inclusive sizing.
Feel free to try anything when shopping with them because the Skims return policy is fairly simple and easy to understand. In January 2022, the company was worth more than $3.2 billion.
Skims Return Policy
If you want to exchange an item, return it for a refund and order it again. Returns must be mailed within 14 days. They just return one order at one time.
Within 30 days of shipment, returns can be requested. Visit the Skims Returns Center to start a return.
If you can’t start a return online, email hello@skims.com. Before processing, they may demand a photo of your return.
Skims has a clear return procedure for customers to follow.
Only a few Terms & Conditions for returns apply:
- All US orders can be returned within 30 days.
- Domestic returns can be refunded or credited.
- If a customer chooses store credit over a refund, shipping is free.
- Returning customers must keep receipts and tags.
- Returning multiple products requires a separate process.
- Final sale items are non-returnable.
- Domestic returns are eligible for store credit on a Skims gift card and no return shipping fee.
- Return shipping costs $6 in the US and will be deducted from your refund.
- Original outbound shipping costs are non-refundable.
- Returns must be unworn and unwashed with tags and liners attached. Send the original packing slip with your return.
- Combining returns from multiple orders slows processing. Gift cards can only be refunded on the same gift card.
- They can only accept worn or non-compliant returns.
- SKIMS needs shipping information for APO/FPO return labels.
Skims Refund Policy
If your return is accepted, your purchase price will be returned.
Skims checked the customer’s return package and notified them whether it was accepted or rejected.
And the tracking on your return indicates delivery; this process can take up to 5- 7 business days.
You will receive a refund using the same payment method when Skims approves the return.
If you returned for store credit and your return order is on its way to Skims, a gift card will be emailed to your original purchase email address.
Gift returns are exchanged at stores.
Refunds will be processed within 10-14 business days once their warehouse inspects your returned item.
Refunds are sent by email. It may take 2-10 business days for your bank or credit card company to process the refund.
It takes 7-10 days to credit clients. The gift card option will be displayed on the customer’s mail ID.
Skims Exchange Policy
They are now unable to conduct exchanges. They recommend that you request a return for the item you want to return at returns.skims.com and place a new order for the new item.
If you have any further questions, don’t hesitate to get in touch with Skims:
Skims customer care representatives are accessible Monday through Friday, 9 a.m. to 5 p.m. EST. They can be reached via email at info@skims.com or phone at 1-888-700-5860.
What Is Skims Size Exchange Policy?
Skims allow customers to Return their purchased items for a different size within 30 days of the original purchase date.
The item must be in its original condition with all tags attached.
Customers can initiate a size exchange by filling out a form on the Return. Skims.com and following the provided instructions.
Skims will cover the cost of shipping for the exchange. However, if the requested size is not available, customers may be issued a refund instead.
How to Return the Product to Skim?
For Domestioc orders: Use the portal to request your return.
Please include the original order packing slip in the return shipment.
After setting up your return, you will receive an email with a paid return label.
Use the label to drop off your parcel at any USPS or Post Office.
Skims accepts international returns orders; the procedure is as follows:-
- Customers must place international orders on Skims.
- Choose International Return.
- The Return portal opens automatically.
- Customers must now correctly enter the Order ID.
- After that, they need to enter their email address.
- Then, they must produce their return slip, the major portion of the return.
- Returns must include the return slip.
- Mail IDs will contain prepaid return labels.
- Skims now accepts customer return packages.
- Returns must be unused undergarments with all tags and receipts.
In summary
You can request a return or exchange within 30 days of shipment. Skims offers refunds or store credit for domestic returns and allows customers to exchange purchased items for a different size within 30 days. Skims also accepts international returns and refunds the purchase price for accepted returns.
In Addition, You don’t need to go through each company’s return policies. We have prepared simple guides to help you understand all the return policies of different stores in one place.
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