Nordstrom Return Policy (Easy Return – Refund & Exchange)

Nordstrom Return Policy (Easy Return – Refund & Exchange)

Nordstrom is an American luxury department store chain, which is famous for footwear, clothing, handbags, jewelry, accessories, fragrance, and cosmetics. Nordstrom rack operates 100 stores in 32 U.S. states and 13 stores in Canada.

If you are not getting satisfaction with your purchased product and want to return it? Or order the wrong product? Don’t worry you can return or exchange your product as per Nordstorm’s return policy. Here we explain how to do it, you just need to read the Nordstrom rack return policy and you will get your solution.

Does Nordstrom Have A Time Limit On Returns?

According to Nordstrom’s return policy, there is no time limit for return and exchange, they do not have a set number of return days in a place. You can also return worn items after a year. You just required your original purchase receipt.

If you return an item after 90 days of the purchase, you will get a store credit. Whether you have a purchase receipt or not it doesn’t matter.

How Can You Return Your Online Purchase?

You can return your online purchase through mail or in-store. If you want to return online, you have to pack your return item and attach your return label or tag and mail them back with your original receipt.

Otherwise, you can return it at any Nordstrom store location. You just need to bring your online purchase product with the original receipt to the nearest Nordstrom store and approach any salesperson, they will guide you.

Can You Return Without a Receipt?

Yes, Nordstrom allows your returns without a receipt. When you return something without a receipt, they will find your purchase in their computer system.

If Nordstrom can’t find your purchase, you still get a refund of the current price of the item in the form of a Nordstrom gift card.

Can You Return Worn Shoes To Nordstrom?

Yes, Nordstrom does allow worn items to be returned. Not just worn shoes, most of the worn items can be returned at Nordstrom, as long as you are not abusing Nordstrom return policy.

If you abuse Nordstrom policy, then you will end up getting banned.

What is Nordstrom Exchange Policy?

Do you want the best service? Make your exchange request online with the original receipt, and order your replacement items online.

You can also exchange an item by calling Nordstrom’s customer service at 1.888.282.6060 they will assist you.

Nordstrom Refund Policy

Once Nordstrom receives a returned product, they will process your refund. The refund will be issued in the original form of the payment, within 10 to 14 business days. You may see the refund on your credit card within 3 to 5 business days, depending on your financial institution.

Nowadays Nordstrom will only issue a cash refund if cash was your original form of the payment and you must require the original receipt or photo ID.


Company Name Nordstrom Rack
Return Time Limit No Time Limit
Receipt Required Yes
Return Label Yes
Restocking Fee No
Refund / Exchange Customer’s choice
Online Return / Exchange You can return or exchange your online order at any Nordstrom’s store location or online
Original Packaging Required Yes
Probability of Success Return High
  • Require Original package
  • If you return without a receipt, you will get a refund in the form of a gift card
  • If you return after 90 days, you will get store credit
  • Shipping charges are non-refundable
  • The refund will be issued in the original form of the payment
Exceptions Gift cards
Start Your Return


According to our research, Nordstrom does nearly everything to keep its customers satisfied. They allow you to return most of the product at any Nordstrom rack store location online, it doesn’t matter if you purchase online or from any store location. You can also read about Nordstrom’s exchange and refund policy here.

We hope the given information will make your Nordstrom return very easy and effortless. Furthermore, If you have any questions or any suggestions, please let us know in the comment.

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