If you are thinking to return or exchange your Halara product. We will help you to know about your doubts and cover all such queries,
Want to return your product and get a refund?
Want to know about the return policy before purchasing?
How to exchange products?
In this guide, we will cover all such queries regarding the Halara Return Policy. Will try to clear your all doubts related to the Halara Return Policy.
After reading this article and given steps you would be able to return your product easily.
Halara is a retail company that has specialized products in athleisure, loungewear, and basic, everyday dresses.
Halara’s return policy allows their customer to return & exchange their product within 30 days from the date of purchase. The product should be in unused, unworn, and saleable condition.
The receipt of that product would be required at the time of return or exchange.
About Halara Return Policy
As per Halara’s return policy, you can return your product within 30 days from the date of purchase. The product should be in unused, unworn, and saleable condition.
Please note that a product receipt is required at the time of return. This return policy also has some exceptional products that can not be returned in any condition.
The shipping charges of the product may be charged to you from your refund.
The Halara Exchange Policy
Unfortunately, Halara doesn’t allow exchanges right now, but you can place a new order and initiate a return. Your refund will be processed as soon as they receive the returned package.
But, If they allow exchange then there is a condition that should be followed for the exchange
- The product should be in unused, unworn, and saleable condition.
- The receipt of that product would be required at the time of return.
The Refund Policy of Halara
If you return your product then you will get your full refund. the refund can be made in its original method of payment which can be cash, check, or in the form of store credit.
When the get your returned items in the warehouse, a refund process will be initiated immediately.
Halara takes extra 3-5 days to process your returned items because of the high processing volume in the warehouse.
If you select to refund to your original payment method, refunds will be sent within 5 days from the date of purchase.
If you have not got your refund within 14 days of shipping out your returned product, please contact Halara at service@thehalara.com ASAP.
For refunds with a Halara Gift card instead of cash, refunds will be issued within 1-2 days.
All expenses for return shipping will be the responsibility of the customer, except in cases of product quality concerns.
How Can I Return My Product to Halara?
Unfortunately, Halara does not provide store returns. You can return your product by contacting Halara.
To return your product you should follow the given steps.
- Contact Halara by service@thehalara.com
- After that, they will reply to you
- They will provide you with a shipping address for the product return
- Drop your product at the given address with a receipt of that product
Does Halara Accept Damaged and Faulty Items?
Items marked as final sale and not in saleable condition, unworn will not able to return. Used and damaged products can not be returned.
If you received damage to your product from Halara then it is the responsibility of Princess Polly to return your product.
Does Halara Accept Returns Without Receipt
However, there is no store return but still they required product purchasing proof such as product delivery proof, payment receipt, order number, etc.
Exceptions of the Halara Return Policy
Halara does not accept some products for return such as
- Jewelry,
- Socks,
- masks
- Lingeries,
- water bottles,
- hair accessories,
- and glasses, hats,
FAQs
Halara takes extra 3-5 days to process your returned items because of the high processing volume in the warehouse.
Refunds for returns or cancellations will be sent to your original payment method within 5 business days.
Yes, the shipping charge will be deducted from your refund.
No, you can not return your product after 30 days.
Damages caused by use, wash, care, maintenance, self-repair, modifications, or other human factors are not considered quality issues. Sizing issues should be referred to our sizing chart before purchase, as returns due to sizing issues are not considered quality issues.
We hope that this Halara Return guide has been helpful to you. Besides this, you can find return and refund policies for similar shopping sites including
- Skims
- Shein
- Forever 21
- ASOS
- Oh Polly
- Fashion Nova,
- Free People
- Urban Outfitters and many more.
