Have you purchased the product from Brooklinen and are not satisfied with it? Want to return or exchange products like Bedsheets, Pillows, Towels, Shower Curtains, or any other products?
Here, is the complete guide for you regarding the product’s return policy. How to return? When to return?
You will get every answer to your question here. So, continue reading for complete information.
Brooklinen is a retailer manufacturer and seller of Bed sheets, Towels, Pillows, and many other products.
They sell products online and offline and they sell simple and beautiful items at affordable prices. There is only one offline store in Brooklinen in New York.
Brooklinen Return Policy
Brooklinen offers a generous return policy that allows you to receive a full refund if you are unsatisfied with a purchased product. You have a full year, or 365 days, to return or exchange the product.
Please note that a $9.95 return fee will be deducted from your refund amount for all returns. Refunds can be issued back to the original payment method or as a store credit.
How to Return the Brooklinen Products?
Online Returns
To return the Brooklinen Products online there are a few easy and simple steps.
Step 1: Visit the Brooklinen website
Step 2: Log in to your account
Step 3: Search for the Purchase History in the menu
Step 4: Select the item that you want to return
Step 5: Click on the return tool
Step 6: Wait for the processing of your order
Step 7: Print out the shipping label (sent by Brooklinen)
Step 8: Put the item in the original packing with the receipt
Step 9: Pack the box properly and deliver it to any post office
Offline Returns
You can return your products to the store directly. If you bought an item from a store, and want to return it then take it back to the store.
Meet the store employee. They will help you in return for a refund or exchange as per your wish.
If you want to return the online product at a store, start an online return process on the website.
Then, return the package to the store, and the payment method will be done by them.
International Online Returns
Brooklinen does not provide return labels to customers from outside the United States. But, that is not a problem.
For international orders, if you need to return or exchange your purchase from Brooklinen, please contact their customer service team at hello@brooklinen.com.
International returns are costly, and the cost could range from $35 to $50 based on the location.
Non – Returnable Products
Brooklinen accepts all the product deducting a few things like
- Used candles
- Last call products
- Gift cards
- Used home fragrance
- Products marked as final sale
These items are not accepted by Brooklinen. They Don’t have an exchange policy on the above-mentioned products.
Company Return Deadline
If you have purchased any product from a third party then they have different return time periods.
Zola | 90 Days |
Amazon | 30 Days |
Brooklinen Exchange Policy
The company doesn’t provide an exchange on all products. The company prioritizes customer comfort. You can only return the products and make a new purchase of the item from the store (online and offline).
Brooklinen Return Charges
Brooklinen provides free returns for customers within the United States. However, international customers are required to pay a fee, which varies between $35 and $50 depending on the country.
Note: Some additional duties and additional charges will be taken.
FAQ’s
Yes, the company accepts returns on items purchased from their store or website. Brooklinen’s Return Policy is of 365 Days.
Yes, the company accepts washed products but within 365 Days.
The return policy for Brooklinen Marlow Pillows is 365 days. For returning or exchange you can contact them on their customer service number. They will help you to return a pillow.
Brooklinen offers free return and also provide a lifetime warranty on their sheets and comforters.
The products not accepted by Brooklinen are Used candles, Last call products, Gift cards, Used home fragrances, and Products marked as final sale.
In conclusion, Brooklinen’s Return Policy allows 365 Days to return, and we hope that this information has been helpful to you. Besides this, you can find return and exchange policies for similar shopping sites and stores including
- Mattress Firm
- Pottery Barn
- Ashley Furniture
- Wayfair
- IKEA
- OfficeMax
- Big Lots, and many more.