OfficeMax Return Policy [Exchange and Refund]

Officemax and Office depot return and exchange policies are the same because Office Depot merged with OfficeMax.

OfficeMax is an American office supply retailer chain. OfficeMax operated 941 stores in 47 states. The company sells office supplies and paper, print and document services, technology products and solutions, and office furniture.

What if you are not comfortable with your purchase, and want to return it? Or did you buy the wrong product? Don’t worry here we explain what to do, here we provide some relevant information on OfficeMax return, exchange, and refund policy.

What is OfficeMax standard return policy?

You can return most of the items within 30 days of the purchase, you required the original packaging and original purchase receipt.

Some OfficeMax items have different return guidelines, you need to return them in accordance with the following guidelines.

Office Supplies – you can return and exchange your purchase Office supplies within 30 days of the purchase with the original receipt and the original packaging.

Ink/Toner – It can be returned within 30 days of the purchase date with the original receipt. If you want to get a refund, your ink/toner must be in its original condition, and unopened. Otherwise, you will get store credit for the lowest price in the last 60 days instead of a full refund.

Technology and Software – OfficeMax will accept the technology products returns within 14 days of the purchase. It must be in its original packaging including all the accessories with the original purchase receipt. Opened technology products return within 14 days with the original receipt will be subject to a 15% restocking fee.

The software can be returned within 14 days of the purchase date with the original receipt. It must be in its original packaging and unopened. Opened software can only be exchanged.

Furniture – you can return furniture within 14 days from the purchase date with the original receipt. You required the original packaging and all the components and manuals. Special orders, custom, and preassembled furniture can not be returned.

Can you return without a receipt?

Yes, you can return any items without a receipt at the OfficeMax store or online. Without a receipt, you will be eligible for an exact-item exchange or you will get a product credit for the lowest sales price in the last 60 days.

You need to keep your receipt safe for at least 30 days.

Does OfficeMax accept online returns in-store?

Yes, you can return your purchased item at any OfficeMax store, whether you purchased it in-store or online.

Just bring your item with the original receipt to any nearest OfficeMax store checkout counter, and they will guide you through the return process.

About OfficeMax exchange policy

According to OfficeMax’s exchange policy, you can exchange your merchandise within 30 days of the purchase. The original receipt and original packaging will be required.

You can exchange your purchase product at any nearest OfficeMax store or online.

OfficeMax refund policy

Refund will be made in the original form of the payment which you used while the purchase. Checks over $250 will be refunded through a mail check to the customer.

If you paid with a debit card or credit card, you will be refunded based on your bank or your card company’s processing time. If you paid with a check, you will get your refund check within 3-4 weeks.

Company NameOfficeMax
Return Time Limit30 days, 14 days for the technology, software and furniture
Receipt RequiredYes
Return LabelNone
Restocking FeeNo
Refund / ExchangeCustomer’s preference
Online PurchaseYou can return and exchange at online and OfficeMax store.
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨ Original receipt and packaging.

➨ Technology, software, and furniture will be returned within 14 days

➨ If you lost the receipt, you will be eligible for exchange or store credit

➨ Shipping charges are non-refundable.

➨ The refund amount will be issued in an original form of payment or store credit.

ExceptionGift cards, prepaid phone cards
Start Your Return


You can return the most products within 30 days according to OfficeMax guidelines. Even they can allow their customer for returns without a receipt. You can also read about the OfficeMax exchange policy and refund policy. Here we provide some relevant information that will help you.

If we missed any important topic or you have any other questions about OfficeMax, you can ask us in the comment section. Apart from you can share your personal experience in the comments. It will help all of us in the future.

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