Forever 21 is one of the most popular clothing retailers ever have been created. Not only does it have a huge range of affordable clothing and accessories, but it also has a very user-friendly refund policy!
Find out more about returns and exchanges on this post that will help you shop smarter at forever 21.
What Is Forever 21 Refund Policy?
If you are not happy with your Forever 21 purchase, you can always request a refund. Forever 21’s refund policy is simple: you can either return your item within 30 days for a full refund or exchange your item for another item of the same or greater value.
You can also request a refund if you are not satisfied with your purchase for any other reason.
To request a refund, just contact Forever21 customer service and explain why you want a refund. They will then process your request and send you a confirmation email. The process is simple, and it’s easy to get the help that you need to make a decision about whether or not to request a refund.
Since Global-e is an international e-commerce platform, they don’t accept returns at their international store locations. you only have to do online requests for that.
May you need further help, Forever 21 offers customer support via phone and email. You can reach them at 888-494-3837 or email at support@forever21.com
How To Return An Item on Forever21
It depends on which purchase method you used. Purchases made through Amazon Pay, PayPal, and Afterpay are eligible for exchange for online or store credit exclusively. Forever 21 offers two ways to buy its products: by online or in-store.
Forever 21 Refund Policy for In-Store Purchases
If you change your mind about a purchase at Forever 21 and decide to return it within 30 days to return or exchange, you will receive a full refund of the purchase price. You can do so by the location or zip where you made your purchase.
Your waiting time depends on whether you request a refund or exchange your order. Forever 21 will issue the refund to the original form of payment and it usually takes two to three weeks for it to show up on your bank account. There is also a difference in where the item arrives when you return an order.
The exchange will take four-six weeks, but international orders arrive back on your statement after two to three billing cycles.
Forever 21 Refund Policy for Online Purchases
The items you bought in the original state must be returned in their original state as well, no clothing items can be washed outside of this purchase, nor can any product that is damaged in any way. All final sale items, clearance items and cosmetics can only be refunded when this is required by law.
With your package, you get a packing slip that includes a due date for requesting refunds. You can mail back online exclusive items that aren’t from Forever 21 or receive store credit for them.
How To Request a Forever 21 Refund on Your Own
You may request a refund at Forever21 returns with a receipt by following the anyone below steps:
- Forever 21 Refund Online
The process of requesting a return starts by opening a prepaid label on Forever 21’s website.
Follow these steps to complete your return:
- First, you should know your Postal code and your Item Number.
- Choose the products you want to return and explain your return request in detail.
- Select a return option that you want to use.
- Click on Make use of prepaid shipping labels.
- The pop-up screen will come on site and will provide instructions.
- Click on the “Submit” button.
- Await for receiving an email containing your printed shipping label and packaging slip.
- Do the original packaging, you can use that in addition to packing your things and the packing slip in a box.
- Your shipping label should be affixed to the outside of the package.
- Post your item to their mailing address.
- mail your package With Smartpost Labels or FedEx Ground Labels
Note: The Forever21 returns without receipt doesn’t refund shipping unless the items you received are defective, damaged or not the way you ordered.
- By Going To Forever 21’s Local Store
Customers will have to purchase a product and return it, following the store’s policy. The store also doesn’t accept refunds or exchanges for items that don’t have their original packaging or tags. Forever 21 return policy stipulates that they will not provide refunds for items if they did not receive the original packaging.
| Company Name | Forever 21 |
| Return Days | 30 days |
| Receipt Required | Yes |
| Return Label | Yes |
| Restocking Fee | No |
| Refund / Exchange | Customer choice |
| Online Purchase | Yes, You have to do an online request for an online purchase item. |
| Original Packaging Required | Yes |
| Probability of Success Return | High if all conditions follow properly. |
| Conditions | ➨Original packaging ➨Store-bought items returned in-store only. ➨3-4 weeks days waiting for your returns. ➨Tags removed items will not be returned ➨Refunds will be credited to the original payment method |
| Exceptions | Gift cards, sale items, and products marked as final sale |
In Addition, You don’t need to go through each company’s return policies. We have prepared simple guides to help you understand all the return policies of different stores in one place.
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- Boohoo
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- Lulus
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