Best Buy Laptop Return Policy (Macbook Return & Exchange)

Best Buy Laptop Return Policy (Macbook Return & Exchange)

Do you want to return your Best Buy laptop? For that, you must first understand Best Buy return policy.

If you’re searching for a new laptop, Best Buy is usually preferred by many Canadians. But, before making a final decision, it is critical to understand the Best Buy laptop return policy in Canada, the Best Buy website criteria, and the Best Buy store options.

To know all these queries, you’ve come to the right place.

Best Buy offers customers a wide range of laptop brands and options, making it simple to return or exchange purchases.

Best Buy Laptop Return Policy

You can return your Apple MacBook or laptop within 30 Days and get a full refund, no matter whether you bought it from Best Buy Store or Order from the

But, this is only valid for computers in their original and unopened packaging.

Also, You should have your receipt on hand when returning the item to prove your purchase.

Best Buy laptop Return Policy for Open or Used Laptops

If you have already opened and used a laptop purchased from Best Buy and feel like this is not what you ordered, or you’re not satisfied with your purchase, you can return it within 14 days.

The return should proceed quickly. Also, place all the components back in their box as before, and the laptop should have no visible damage.

If you start the process after 14 days, the company may refuse or return your money, depending on them. 

Find everything you need to know about returning or exchanging your open-box purchase with Best Buy’s Open Box Return Policy.

Best Buy Laptop Return Without a Receipt 

If you want to return quickly and easily, keep your receipt for the whole return time. But Unfortunately, if you missed it, You can still visit Best Buy or contact consumer care.

The store’s computer system could locate the transaction if you used your Best Buy store card’s credit or debit card to buy the item.

If you purchased with cash or a gift card and the transaction cannot be found, you can return your laptop for a Best Buy store credit.

If you can’t prove you bought the laptop within 14 days, you can still try to return or exchange it, but it may be denied.

Best Buy Refurbished Laptop Return Policy

Best Buy accepts returns; if the refurbished or used items are in like-new condition, But if it’s dented, scratched, dirty, or have significant contents missing, you’ll probably be refused a return.

You can return your refurbished laptop to BestBuy within 15 days of purchase or get a receipt from the store for a full refund.

Can I Return laptop without box to Best Buy?

Best Buy accepts laptop returns without the box, it’s best to contact the store’s customer service for assistance. Make sure to bring all accessories and a valid receipt.

What is Best Buy Refurbished Return Policy?

Best Buy’s refurbished return policy varies depending on the product. For refurbished items marked “Geek Squad Certified Open Box,” Best Buy offers a 15-day return period for a refund or exchange.

Best Buy’s Return Policy for Damaged Laptops

When customers receive a damaged product from Best Buy, They are urged to contact customer support immediately to begin the return and replacement procedure.

Most of the time, this will be resolved promptly and without incident, with the business giving you a new laptop and asking that you send the old one back at no cost.

How To Return a Laptop Purchased From Best Buy Stores

Best Buy Marketplace laptops can be returned, although the process varies per device. It’s a third-party vendor.

Therefore you can only produce something from Best Buy stores or Ideal Market Place.

These must be submitted directly to the seller. Always read the posting before buying to make sure your product can be returned and what the process is like.

Best Buy General Return and Exchange Policy

Most Best Buy products can be returned or exchanged within 30 days of in-store purchase or 30 days after your online transaction is delivered.

Every item has to be returned in its original packaging. Certain products can only be returned or exchanged if the packaging is unopened and the product is in like-new condition. 

To process a refund or exchange, you must submit the following information:

  • Your purchase’s original receipt (invoice).
  • The initial payment method. If you bought Assets with a credit card will be returned to the original credit card. Returns with gift receipts will be granted store credit.
  • Original box and all original manufacturer or Best Buy included stuff (including manuals, accessories, gifts with purchase, bonus items, and any other included items)
  • To confirm this information, Your name, Address, Phone number, Signature, and a valid government-issued photo ID are required.


Overall, you have 30 days to return a new, unopened, unused laptop to Best Buy. If you open the computer and try it out, you still have 14 days to return it, and it must be in new condition.

Best Buy makes it simple to take the necessary actions to guarantee that every consumer is delighted with their purchase.

Although there are methods by which some of the rules, returns, and exchanges will be a lot simpler.

If you keep your receipt in pristine condition and a safe place until you want to keep it.

Also Read, Epson Return and Refund Policy

Author: End of Discussion Team

The End of Discussion Book makes it easy for customers to find the return and refund policies of any company in one place. Our team provides accurate and latest information to consumer queries about stores, services, and products.

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