Apple Return Policy (Easy Return – Refund & Exchange)

Return Time Window 14 days
Who Pays For Shipping? Store
Fees No
Refund Options Exchange
Full Refund
Apple Gift Card
Receipt Required Yes
Original Package Required Yes
Apple Return Policy  (Easy Return – Refund & Exchange)

Purchase any device at an Apple Store, and later you change your mind or not get satisfaction! No need to worry Apple offers an easy return and exchange policy.

Apple is an American multinational technology company. The Apple store sells various Apple products including iPhone, iPad, Macbook personal computers, Apple Watch, Apple TV, and many more accessories.

Can You Return a Product to Apple?


Yes, you can return your purchase item to an Apple retail store. You have 14 calendar days from the day you receive an order. Make sure that you need to bring your product with confirmation of the web order number and government-issued photo ID.

You can also request a return online through order status within 14 days from the day you receive your product. You can do return requests for most products including iPhone, Macbook, iPad, Apple Watch, and other third-party products.

Can You Return The Open-Box Apple Product?

If you are not happy with your iPhone or any Apple purchased product, you can return it in 14 days from the date of purchase to the Apple online store. You have to make sure that your product is not damaged, and you will receive your refund.

When you return your opened product, A 25% open box fee will be assessed on any opened item(per item).

What is the Apple Return Policy on Airpods?

You can return any Apple product within 14 days from the date you received it. Including Airpods, iPhone, iPad, Apple Watch, MacBook and third-party accessories. You can return either online or at the Apple retail store.

You can also call (800)MY-APPLE to return your product. They will pull up the purchase by gathering some information from you.

Apple’s Extended Holiday Return Policy

Apple offers a Convenient Extended Holiday Return Policy.

Here’s how it works: Enjoy the flexibility of returning any item purchased between November 14 and December 25.

With our Extended Holiday Return Policy, you can now return your item all the way up until January 8th.

That’s plenty of time to make sure your purchase is absolutely perfect. Shop with confidence this holiday season, knowing that Apple has your back.

Can You Exchange Items at Any Apple Store?

You can process your exchange at any Apple Store in the U.S.A. within 14 days. It doesn’t matter where you originally bought it.

When you exchange for a product of lesser value, then the difference will be credited to the original form of the payment or it will be added to an Apple gift card as per the customer’s choice.

Apple Refund Policy

The refunds will be issued in the original form of the payment. If you paid by using your credit or debit card, then the refund will be credited within 5 business days of the cancellation request to your card.

Store credit will take up to 48 hours to see the refund in your Apple ID balance.

Some Items That Can’t Be Returned

You can return most of the Apple products in 14 days window, but this kind of stuff isn’t

  • Apple Store gift card
  • Apple developer products
  • Opened software
  • Electronic software downloads
  • Software upgrades
  • Apple print products


Company NameApple
Return Time Limit14 Days
Receipt RequiredYes
Return LabelYes and RAN (return authorization number)
Restocking FeeYes
Refund / ExchangeCustomer’s choice
Online Return / ExchangeYou can return or exchange your online order at any Apple retail store or online (
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨ Original packaging and receipt

➨ You required the web order number and government-issued photo ID for in-store return

➨ 25% open box fee will be assessed on any opened item.

➨ Shipping charges are non-refundable

➨ The refund will be issued in an original form of payment or to the Apple ID balance
ExceptionsGift cards, Opened software, Apple developer products
Complete Guide: How to return an iPhone to Apple


Apple offers an easy 14 days return and exchange policy for their customers. We hope that the above information is enough for you to understand Apple’s return policy. If you have any further queries please ask in the comment section.

Share what was your experience with Apple’s return policy in the comment section below. It will help all of us in the future.

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