Belk is an American Department store founded by William Henry Belk in the year 1888, in Monroe, North Carolina with nearly 300 locations in 16 states. Belk stores and Belk.com offer apparel, shoes, accessories, cosmetics, home furnishings and wedding registries.
Are you unsatisfied with any product you purchased from Belk? Are you stuck with any faulty or damaged products bought from Belk? Have you shopped online from Belk and got clothing that is not your Fit? Maybe you received broken home decor from the company? No Worries at all! This article is a detailed guide of Belk easy return, refund, and exchange policy which will solve all your worries and deal with such situations.
Belk Standard Return Policy – Covered Items and Exceptions
If you return with a receipt, packing slip, or order confirmation email within 180 days of purchase, It will refund the full purchase price in the original form of payment.
If you return without a receipt, packing slip, or order confirmation email or after 45 days of purchase, it will refund the lowest sale price offered in the last 60 days to a Belk Gift Card.
Exceptions to the Return Policy
Special Occasion Dresses and Swimwear
Belk will refund the full purchase price to the original form of payment if Such items are returned with a receipt, packing slip, or order confirmation email within 45 days of purchase. Items must be in their original condition with all tags attached.
Belk will refund the full purchase price to the original form of payment if such items are returned with a receipt, packing slip, or order confirmation email within 90 days of purchase.
Final Sale Merchandise
What Goes Around Comes Around
All purchases are final sales and not eligible for returns or exchanges.
Last Chance merchandise ending in $.94
All purchases are final sales and not eligible for return or exchange.
Belk states that to help their customers and associates keep safe in light of COVID-19, it will not accept returns of the following specific items unless such items are in original condition with all tags attached: clothing, swimwear, intimate apparel, shoes, and cosmetics
How to Exchange Purchased Products?
First, make sure you have the original receipt or a valid photo ID. Without these, you won’t be able to exchange or receive a refund.
Next, find out if the item you want to exchange is eligible for an exchange. Belk accepts exchanges for items purchased within the last 45 days, with a few exceptions. If you purchased the item from Belk.com, the exchange must be done in-store. Some items, including electronics, may not be eligible for exchange.
Once you’ve determined that the item is eligible for an exchange, bring it to a Belk Store with your original receipt and a valid photo ID. You can also exchange items purchased online at a Belk Store.
When you arrive at the Belk Store, ask an associate for an exchange. They will review your item and receipt to make sure it is eligible for an exchange and ask you to choose a replacement item. If you’re exchanging an item with a price difference, you’ll either have to pay the difference in cash or have the excess refunded to the original payment method.
Once you’ve chosen a replacement item, the associate will process the exchange. They will give you a new receipt and refund the original payment method.
That’s it – you’ve successfully exchanged an item at Belk! Remember to keep your new receipt, as it will be required for any future returns or exchanges.
Ways to Return Belk Products:
You can return your unwanted products to Belk in a few ways.
|Can you initiate your return via||Yes/No|
|In-person / store||Yes|
Belk In-Store Returns
You can return all the items bought in-store and items bought online on Belk.com, in-store.
There are exceptions to certain products which you can’t return in store:
- Area Rugs (5-ft or larger)
- Wall Art (30-in or larger)
- Mirrors (30-in or larger)
- Clocks (30-in or larger)
- Picture Frames (30-in or larger)
- Christmas Trees (10-ft or larger or out of original box)
- Air Mattresses
- Outdoor Grills
You can call on Belk Customer Care Service at 1-866-235-5443 for more information on returns for these items.
Belk Returns Via Mail:
You can return most items bought on belk.com including curbside pickup orders by mail. Items purchased at a Belk store and furniture purchased on belk.com are not eligible for return by mail.
These are the steps you need to follow to return products to Belk via Mail;
- First, find your packing slip.
- On your packing slip, indicate the reason for return beside the item description
- Package the slip, your item, and appropriate packing materials. Note that Belk cannot accept products that are damaged in shipment due to improper packing, so you have to repackage all items properly.
- Send your return to Belk Returns Center, 3805, Furman L. Fendley HWY, Jonesville, SC 29353
Belk states that customers are responsible for return shipping costs, Belk will only refund your shipping costs under certain conditions.
- Your Items were damaged in the initial shipping process.
- You were shipped an incorrect item.
- You were shipped a defective item.
Belk Refunds Policy and Payment Methods
You can expect your refunds to be transferred by Belk on your Personal credit card or your Belk reward card within 15 business days when the product reaches back to the company.
In case you are using Apple Pay or Paypal, these are the following points you should take care of:
To return the products purchased via Apple Pay, you need to provide them with the Barcode which is included in;
- Your Packing slip, which you received in order.
- Your Order Confirmation Email or your Shipment Notification Email which you received.
- In your Order History.
- If you are using Pay Pal to get a refund of your products, you’ll need the receipt or order confirmation email.
- In case you have none of those, they will refund the lowest price of the product in the last 60 days. The credit will go to your Belk Rewards credit card or a Belk gift card. The same applies to returns after 180 days from the purchase.
|Return Days||45 days, Fine Jewelry 90 days|
|Refund / Exchange||Customer choice|
|Online Return Availability||Belk does not offer an online return facility, You can return your products purchased from Belk by in-store visit/in-person visit or via mail.|
|Original Packaging Required||No|
|Probability of Success Return||Medium|
|Conditions||➨ Belk will refund shipping and handling costs for returns only if|
1) your return contains defective merchandise or merchandise that was damaged during the shipping process, or
2) due to shipping and/or handling error(s) on the behalf of belk.com
➨ Returns without a shipping invoice/packing slip (merchandise receipt) or after 45 days from purchase, the lowest sale price offered in the last 60 days will be refunded, credited to your Belk Credit Card or a Belk Gift Card
|Exceptions||Final Sale and clearance items are not eligible for returns|
This was all about the Belk Return, Refund, and Exchange Policy. We hope that it was helpful in knowing about the returns and exchange. According to our research, we have tried to include all the relevant information related to this topic. However, if you feel that we have missed out on any important point, do let us know in the comments below.
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You can visit our website for more such topics on return, refund and exchange policies. We have curated return and refund policies on stores like Macy’s store, Dilliard’s store, Kohl’s store, and many more.