Zappos Return Policy: How to Return Worn Shoes for Free

Zappos Return Policy: How to Return Worn Shoes for Free

You can make free return shipping from anywhere in the United States. Zappos gives you 365 days of time from your purchase to free return your qualifying items for a full refund.

What’s Zappos Return and Refund Policy?

When you return and exchange your purchase you have ensured that your returns must be unworn and with the original tags attached and with the original packaging.

Product Return Packaging

Your refund may not qualify for a refund if the returned merchandise does not satisfy these requirements.

Once Zappos receive a qualifying return and approve your refund, then your refund will be credited in 2 – 10 business days to your original method of payment.

Zappos has a free 365-day return policy. Only if customers make a purchase on 2/29 of a leap year then they have 4 years means until the next leap year to return the product.

As per Runlimited Guarantee Terms & Conditions: If the customer has worn the item, then it needs to be returned within 30 days of the purchase date.

If you return it within 30 days, a refund will be issued in 2-10 business days in the form of the original payment.

Return Policy on Worn Shoes

Zappos offers a 30 days unlimited guarantee that is limited to the purchase of specially selected running shoes.

If you purchase shoes and worn during the program, you have to return them within 30 days of the purchase date.

In accordance with the return guidance received by the buyer through email after the purchase date.

The return policy for unworn shoes is remaining subject to Zappos standard return policy.

Zappos Return Policy on Amazon

All know that Zappos belongs to the giant company Amazon. The Zappos return policy on Amazon is similar to the Amazon return policy.

If you are not satisfied with the product, then you can return the item within 10 days of delivery, and you will get a full refund.

You have to ensure that the item is in its original condition with its original tags.

When you successfully return your purchased item the return is issued to the original payment method.

Otherwise into the bank account or Amazon pay wallet.

What is Return and Exchange Policy on a Defective Product?

The customer can able to process an exchange for some eligible items in their Zappos account.

If an item is defective they will see one option in order in their Zappos account for an item to exchange.

Customers have to make sure that the original tags are not removed from the item when they return.

Zappos will provide the instructions. The terms and conditions apply on exchange or return.


Company NameZappos
Return Time Limit365 Days
Receipt RequiredYes
Different Mode of ReturnYes
Return LabelYes
Restocking FeeNo
Refund / ExchangeCustomer’s choice
Original Packaging RequiredYes
Probability of Success ReturnHigh
Conditions➜ Original packaging.

➜ Item must be in sellable condition with tags.

➜ The shipping charges are non-refundable.

➜ Refund will be issued in the original form of payment
ExceptionsGift Cards

Zappos Customer Support Information

Customer Support InformationContact Information
Phone Number1-800-927-7671
Live Chat SupportAvailable on Zappos Live Chat
Customer Service Hours24/7
Returns & Exchanges PolicyFree and easy returns within 365 days
Order TrackingTrack your recent order
Shipping InformationFree standard shipping and returns
Billing Inquiries and Payment OptionsAvailable on your Zappos account

More Information on Return – Official Website

We hope this return guide has been helpful to you. However, here you can find return and refund policies for similar shopping sites like DSW, Target, Walmart, Amazon, and many more. Please share this guide with anyone, who you think will acknowledge the information!

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