Ulta Return Policy 【Easy Return – Refund & Exchange】

Ulta Return Policy 【Easy Return – Refund & Exchange】

Ulta allows customers to return items such as Makeup, Tools & Brushes and Beauty products for genuine reasons.

What is Ulta Return & Exchange Policy?

If you want to return a product that you purchased from the Ulta Beauty store. You just need to bring the product to the store and its associates will help you in making a return.

📅 You can return or exchange your product within 60 days of purchase with the original receipt.

🛍️ An online purchased product can be returned to Ulta by email. Otherwise, you can bring it to any nearest Ulta Beauty store for a return with its email order confirmation, packaging slip and original packaging.

💸 The refund will be made to the original form of payment. Shipping charges on your order will not be refunded.

The Ulta Return & Exchange Policy: An In-Depth Guide

Returning a product to Ulta Beauty is a simple and straightforward process.

Whether you purchased your item in-store or online, you have 60 days from the date of purchase to make a return or exchange.

In this guide, we’ll go over the details of Ulta’s return policy, including what you need to know about returning items by mail.

Ulta In-Store Return

To make a return at one of Ulta’s brick-and-mortar stores, simply bring the product you wish to return along with the original receipt.

Ulta associates will assist you with the return process. If you’re returning an online purchase, bring the email order confirmation, packaging slip, and original packaging.

The refund will be issued to the original form of payment, but shipping charges are non-refundable.

Easy Online Returns

Online shopping can be a bit of a gamble. You never know if the product will be the right size, color, or even fit you properly.

That’s why it’s important to know how to make returns if necessary.

Ulta has a hassle-free, easy-to-follow returns process for all online purchases. Here’s how:

  1. Log into your Ulta account and select “Order History” to view your recent orders.
  2. Find the item you want to return and click the “Return Item” button.
  3. Select the “Return” option and follow the instructions on the screen to complete the process.
  4. Once the return has been completed, you’ll receive a confirmation email with all the details.
  5. When returning an item by mail, make sure to return it in its original condition and packaging, along with a copy of your original invoice.
  6. After the return has been processed, you’ll receive an email with a refund or store credit for the item’s price.

Returning Online Orders by Mail

To return an online order by mail, you’ll need to start by requesting a return form from Ulta.

You can do this by calling their customer service department or through the Ulta website.

Once you have the form, fill it out completely, including your name, address, order number, and the reason for the return.

Next, package up the item to be returned, including all original packaging materials and accessories.

Ulta recommends including a copy of your original receipt, but you can retrieve one from the Ulta website if necessary.

Ship your return to Ulta using a reliable shipping service, such as FedEx or UPS, and keep a copy of the tracking number for your records. All return packages should be addressed to:

Ulta.com Returns Center
1135 Arbor Drive
Romeoville, IL 60446

Once Ulta receives your return, they will process it within 14 days. If payment was made with a store gift card, the refund will be issued as an Ulta Beauty eGift card.

If you have any questions or concerns, you can always contact Ulta’s customer service department and they’ll be happy to assist you.

Does Ulta Accept the Return Without Receipt?

Yes, you can return your purchase without a receipt to the Ulta Beauty store. Ulta will look up your Govt Photo ID or your online account to track your order.

If they can not track your order. You can still receive store credit for the item. You need to provide your ID to the Ulta Beauty store.

Ulta Return Policy After 60 Days

If you made a return after 60 days, then you will not be eligible to receive a refund. But you can receive store credit. You can purchase other Ulta products by using the store credit.

If you want a full refund, then you must return the merchandise within 60 days from the purchase date.

Does Ulta Accept Returns Without Packaging?

Yes, Ulta does accept returns without packaging. You may need to provide an original sales receipt to receive a refund or exchange.

For returns without packaging, the item must be in its original condition. If the item is not in its original condition, the return may be refused.

In most cases, Ulta will process the return without packaging.

Ulta Return Policy Dyson

When you purchase Dyson products from the Ulta Beauty store, and you want to return them.

You can return it within 60 days of the purchase including the original receipt, and you will be fully refunded.

The refund will be credited via the original form of the payment or in the form of store credit.

💅 Can You Return Nail Polish to Ulta?

Ulta Beauty store allows you to return opened or unopened beauty products within 60 days of the purchase.

You need to provide the original receipt or the order packaging slip for a refund. A refund will be received to the original payment method.

If you make a return after 60 days. The refund must be issued in a form of store credit.

Can You Return the Fragrance to Ulta?

You can return the fragrance within 60 days of the purchase under Ulta’s fragrance return policy.

You have to make sure that your return must be in the original packaging with the original receipt.

You can return opened or unopened or tested fragrances in the Ulta Beauty store.


Company NameUlta Beauty
Return Time Limit60 Days
Receipt RequiredNo
Different Modes of ReturnVia mail or taking them back to a local Ulta shop.
Return LabelNo
Restocking FeeNo
Original Packaging RequiredNo
Probability of Success ReturnMedium
Conditions➥ Original receipt or email order confirmation is required.

➥ All returns to the Ulta Beauty store are subject to the store return policy.

➥ Original packaging for fragrances.

➥ Shipping charge and gift charge is non-refundable.

➥ The refund was issued in the original form of the payment.
ExceptionsGift cards cannot be returned for cash

More Information on Returns at Official Ulta.com/return-refund-exchange

Ulta’s consumer-friendly return & exchange policy on beauty products serves very well. To learn more, you can see our other company’s return guides on Target, Oriflame, purplle.com, Sally Beauty, and many others.

We hope you got all information about the Ulta Returns and Exchange Policies.

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