QVC Return Policy [Easy Return – Refund & Exchange]

QVC Return Policy [Easy Return – Refund & Exchange]

QVC (Quality Value Convenience) was founded in 1986. QVC offers collections of distinctive products across home, clothing, beauty products, electronics, kitchen gadgets and much more.

Have you purchased something from and you want to return or exchange it for any genuine reason.

then you must read everything about the return, exchange, and cancellation policy of QVC. You can get in touch with us via email for further queries.

What’s QVC Return Policy?

QVC return policy allows you easy return or exchange within 30 days of the purchase with a store receipt.

Your refund will be issued in 14 days in the form of the original payment.

Shipping and handling charges are non-refundable. QVC return policy allows free exchanges.

Can you Return a Makeup to QVC?

If you purchase makeup or any beauty care product from QVC and you are not satisfied with the item.

You can return them to the QVC within 30 days of the date you received the package for a refund.

A refund can be credited via the original form of the payment within 14 business days.

Can you Return Mattresses to QVC?

Yes, you can if you are not satisfied with your purchase and you are still in the 30 days return window.

You can return and replace the request within 30 days of the date you received the package with the original receipt.

Return and replacement requests after a 30-day guarantee will be considered as a warranty claim. It will be handled by QVC’s customer service team.

Can you Return the Defective Item to QVC?

If you received the defective item and you want to return them. then there is no need to call QVC customer service.

You can return the defective product within 30 days by using the Q return label.

You can get 2 options on the return form, select Replace with the same item or exchange the same item in a new colour or size.

When you return the defective product using the Q return label, you can get a full refund.

Shipping and handling charges are also refundable on defective products.

What should you do if you Lost your Pack Slip/Q Return Label?

Unfortunately, if you lost your Q Return Label/pack slip, you can easily print one on

Just go to Order Status and click on the Order Number of the item you’d like to return or exchange.

Then, click on the Print Return Label link. Just follow three simple steps, you’ll have your return label. Here’s what you do:

Step 1: Choose a return method and click Continue.

Step 2: Complete the Q Return Label information and click Continue.

Step 3: Click on the Print Return Label button, and follow the instructions for returning the item.

QVC Return Addresses:

QVC, Inc.
Jewelry Returns
2200 TV Road
Florence, SC 29501

Beauty, Apparel & Accessories (such as shoes and handbags)
QVC, Inc.
Returns Department
1000 Stony Battery Road
Lancaster, PA 17601

Hard Goods (such as home, electronics & kitchen products)
QVC, Inc.
Returns Department
100 QVC Boulevard
Rocky Mount, NC 27815

QVC 90 Days Extended Return Policy

If you made any purchase from February 1 at 11:59 am ET can be returned for any reason for a refund of the purchase price, minus the shipping, handling and Q return label fee. QVC 90 days extended return policy does not to clearance price time.

In 90 days extended return policy QVC will only accept returns or exchanges for product defects or QVC errors.

Can you return the Product to QVC After 30 Days?

QVC return policy and under the consumer rights act, you have to return your purchase within 30 days and get your money back. After 30 days the QVC’s retailer can give you a repair or fair replacement.

You are not eligible for a return and refund after 30 days.

Updated QVC Return Policy During covid-19

QVC is trying to help the community and be supportive of this pandemic time. They are focusing on the customer’s needs and increased the return time period from 30 days to 90 days.

QVC also provide return pick up services for customers.


Company Name QVC (Quality Value Convenience)
Return Time Limit 30 Days
Receipt Required No
Return Label Yes
Restocking Fee Yes
Original Packaging Required Yes
Probability of Success Return Medium
  • Original receipt and packaging
  • All QVC store returns are subject to the QVC return policy
  • The shipping and handling charge is non-refundable
  • The refund issued via the original form of the payment
Exceptions Gift cards, Q cards

We hope this return guide has been helpful to you. However, you can be found return/refund and exchange policies for similar shopping stores like Macy’s, Kohl’s, Sephora Store, HSN and many others.