CVS Return Policy and refund policy - cvs pharmacy

CVS makes it easy to return and exchange unwanted or wrong medicine items. Read on to learn the details of the CVS Return Policy and Methods for the Returning

As we all know, CVS Pharmacy is America’s leading retail store pharmacy company. Their stores are feature on-trend beauty departments, photo labs and general merchandise.

CVS Pharmacy Return Policy

If you purchase any beauty product or medicine from CVS, you can even return the items if you didn’t find it good for you, wrong product, or due to any other reason.

cvs pharmacy return

You can return it to within 60 days.

However, be sure to have an original receipt on hand to ensure you get a full refund.

Now let’s take look at How do you return the item in the CVS store or cvs.com.

Once you read this guide, it is easy for you to return the purchased item without anyone’s help.

If you purchased from Store or CVS.com, you can return it to any CVS Pharmacy store within 60 days of purchase for exchange or refund subject to certain restrictions and requirements.

Special Notes for CVS Return

Read these following rules for an easy return to CVS.

  • CVS Return process managed by third party, they verify your request to ensure correct refunds of items.
  • 60 Days time limit for return and exchange.
  • The item should be unopened, and new/original condition.
  • Items purchased from CVS Pharmacy store can only be returned at the store.
  • You must show some proof of purchase like an invoice, purchased receipt.
  • If you have no receipt then a valid ID Proof is required like a driving license or identification card which is issued by the state, U.S. passport, or Government.
  • You get a Refund amount in the form of the original payment method.
  • Without receipt once your return request approved by management, are processed on CVS/pharmacy money card.

(1-800-746-7287) Monday-Friday 8 AM – 10 PM ET, Sat. & Sun. 10:00 AM – 6:30 PM ET.

How to Return Non-prescription CVS Products?

For Non-prescription items including Vitamin supplements, Counter drugs, non-prescription glasses, beauty & personal care products, Health Care devices, etc can be returned to CVS within 60 days of purchase.

Return in Store

There are some certain exceptions and special things which you should take note of while returning to CVS store:

  • First of all, verify the item which you want to return is eligible for return on not as per the above special notes.
  • If you have no receipt then you need to show valid ID Proof is required like a driving license or government identification.
  • Returns made at CVS also pass through a third-party verification process. Once they verify your return, then you will be provided the refund in the original form of payment.

Return by Mail

if you made a purchase from CVS.com, you can return it by online return or mail. While returning by mail, you may contact the CVS customer service and then proceed further.

You have to return your beauty product or to the return address, which is mentioned in your purchased invoice. Once CVS receives your return item, they will process it and release your refund in the same form of payment method.

(1-800-746-7287) Monday-Friday 8 AM – 10 PM ET, Sat. & Sun. 10:00 AM – 6:30 PM ET.

How to Return opened item?

As we know the beauty product is compatibility with skin and it could be known only after opening it, In this salutation, CVS gives you an opportunity to return these items even if you have opened it to check whether it suits you or not.

On returning the item (beauty & personal care and health care products) you have to provide an original invoice (for online purchase) or receipt (for in-store purchase).

Non Returnable

  • Prescription Medicines
  • Gift cards, prepaid cards, and phone cards
  • Special order items such as footwear, motorized scooters, and lift chairs
  • Clearance and Discounted Items

If you aren’t satisfied with this Return Guide, Furthermore if you have any query you can write in the comment section. Or call CVS Customer Care at 1-800-746-7287. CVS staff are happy to help, and may even be able to offer solutions you didn’t think of.

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1 Comment

  1. kezeda

    Thanks for sharing the CVS Easy return process! I really appreciate reading your all stores return and refund information.

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