Walgreens Return, Refund & Exchange Policy

Walgreens Return, Refund & Exchange Policy

Walgreen Company is America’s second-largest pharmacy store in the United States. It provides you health and wellness products, cosmetics, groceries, food and nutrition, skincare, toys, and many more.

If you have any queries regarding the return and refund policy of Walgreen, you are at the right place to know about all the stuff of Walgreens.

Walgreens Return Policy

If you bought something from Walgreens and are not satisfied with it, you may be able to return most of the items within 30 days from the purchase date.

Also, you don’t have to pay even a single penny for the shipping charge.

Method to Return Walgreens Products

There are two methods to return your purchased item.

1) In-store Return

2) Online Return / Mail to Return Center

In-Store Return Policy

In order to return stuff or get an exchange, you can visit any of the nearest Walgreen stores within 30 days.

If you want to get a full return or exchange rate you must have an original receipt or else items will be returned at the lowest advertised price and refunds will be issued as store credit to a W card.

Online Return or Return by Mail

It could be done easily using the original packaging and original receipt.

You have to follow some simple steps to return all sorts of purchased items.

  1. Log in to the walgreens.com official website.
  2. Go to the order section and select the one you want to return.

Some questions will be asked, and give answers according to your product.

  1. After that process, you will receive one shipping label; print it and stick it on the package of the product that you want to return.
  2. You can either mail it to a nearby store or where you purchased it from. You may also be assigned a collecting person who will take the parcel from your doorstep. It will depend upon your area.

Keep in mind that submissions without an order number will not be accepted.

Walgreens Makeup Return Policy

At Walgreens, we understand that sometimes the makeup product you purchase might not be the right fit for you.

That’s why Walgreens offer hassle-free returns for unopened cosmetic products within 30 days of purchase with the original receipt, and you will receive a full cash refund.

In case you don’t have the original receipt, you will get a refund as a Walgreens store credit or gift card.

Walgreens wants to ensure their customers are satisfied with their purchases, and thus the decision to accept returns of opened makeup is made by Walgreens individual store managers.

Walgreens Customer SupportInformation
Customer Service1-800-925-4733
Email Supportwalgreens.com/emailus/emailus.jsp
Live Chat SupportWalgreen Live Chat
Social Media Twitter
Return PolicyWalgreens offers returns and exchanges within 30 days of purchase
Items must be in their original packaging and in new, unused condition
Refund PolicyRefunds are issued to the original form of payment within 7-10 days
Prescription and personalized items cannot be returned or refunded
Shipping and handling fees are non-refundable

What Is Walgreens Refund Policy?

If your case fulfills Walgreens Return Policy conditions then the store will accept your product and you will be given options for a refund on your card or in cash.

In case you walked to the store on your own and want to return the product you may get it in cash.

Additionally, in another scenario, you could get in a bank or credit card. The time duration of getting money back varies according to your bank, it may take up to 7 days to a maximum of 30 days.

Walgreen Exchange Policy

You can exchange items under certain circumstances such as defective pieces, not productive, etc. Rules remain the same as the return policy and you will get another one without paying any extra charge.

Can I Return Products Without a Receipt?

Yes, you can. if you don’t have the original receipt then you must have to show your photo ID to Walgreens.

After that, you only be able to return the products. But a major drawback of missing the original receipt is that you would get a refund in the form of a gift card.

If you have any queries regarding Walgreens return policy, you can contact Walgreens on their toll-free number at 1–800–925–4733.

Check out Which Gift Cards Does Walgreens Sell.

Products Are Non-Returnable

There are some products that are not returnable once you bought it from Walgreens. For instance,

Birch-box BYOB (Build Your Own Box),

Prescription medicines,

Sexual wellness, and

Seasonal Products. 


According to law, you can not return prescription products for reuse or resale. If you feel they have made a mistake in the prescription, you can call them on a toll-free number at 1-877-250-5823.

Contact Lenses :

You can return contact lenses only if,

  1. You got the wrong lenses
  2. Lenses are damaged or defective
  3. You ordered an incorrect prescription.

the package should be unopened, unexpired, and undamaged in the original package.

For other items that are sold at contact lens center, you can carry them along with the original receipt and package to any branch of Walgreens within one month. Taxes will be refunded at the local rate.

Walgreens Photo Return & Refund Policy

If you are not quite happy with any of Walgreens’ digital prints or photos then you can return it with a full replacement or a full refund.

In case of a local store, visit the store on your own, and will get a full refund immediately without any hustle. And in mail order, you can contact via mail service@photo.walgreens.com or call at toll-free number 1-866-264-2910.

We hope that you are satisfied with Walgreens products if not, or else the product is damaged or wrong then you can easily return that product within 30 days as per policy.

Still confused? Don’t worry, write down your problem or query in the comment section and we will get back to you!

2 thoughts on “Walgreens Return, Refund & Exchange Policy”

  1. Can I return something with a receipt that I bought from another store, out of state, to my hometown Walgreens?

  2. I had made a return and everything went well then I had forgot plan b went to return and it said I can’t do anymore returns lady give me a reciept stating that what does that mean that I can’t return anymore

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