VistaPrint Return Policy (Online Easy Refund and Exchange)

VistaPrint Return Policy (Online Easy Refund and Exchange)

Vistaprint is a dutch global e-commerce company. That produces physical and digital marketing products. Vistaprint has a huge collection of products including business cards, marketing materials, signs & posters, stationery & invitations, clothing, and bags.

If you’re not satisfied with the product and want to return it? Or have you changed your mind after making a purchase and want to make a change to your order? You will get all your answers here. You just need to do one thing, read the Vistaprint return policy. Here we explain in detail.

What Is Vistaprint Standard Return Policy?

The VistaPrint return policy has some criteria under which your returns will be assessed.

You need to request for a return within 30 days from the delivery date with the original purchase receipt. If you fail to request a return within 30 days, your return will be rejected.

How Can You Return Your Product Through Online?

First of all, you need to contact Vistaprint customer care in order to let them know of your situation. You can contact them in various ways including Email, Chat or Phone. You can also contact them directly from Vistaprint’s website.

Vistaprint return policy is very different from other companies. Here, actually, you do not have to return your product at all, you can either replace it or you can keep it with yourself.

Does Vistaprint Accept Returns Without A Receipt?

Vistaprint is very focused on its customer satisfaction. The company will help their customers with everything. If you lost your original purchase receipt, you can still return your item. You required your photo ID.

If you return your purchase without a receipt, you are not eligible for a refund. You will get store credit.

Can You Return a Damaged Product?

Yes, if you receive any defective or damaged product, you need to call customer service to inform them if you make a purchase from

There is no need to return your defective product, you will get your full refund.

Exceptions of Vistaprint Return or Exchange

Here are some products are those which will not be accepted for return or exchange at Vistaprint.

  • Mask
  • Checks
  • Digital products
  • Design services
  • Mailing services
  • All Promotional Products
  • Specific kinds of photo-books

You need to be careful while purchasing any product from Vistaprint. If you don’t, you may end up wasting your money.

What Is The VistaPrint Exchange Policy?

Exchange or Replacement is applicable to the items that are until the printing process take a place.

You can make changes in design and text on the product only before the printing has been done.

Exchange Process

If you want to make changes to the product which you ordered, you need to follow these simple steps.

  1. Login to your Vistaprint account
  2. Click on “My Account” and access to “Order History
  3. If you are eligible to edit your product, you will be able to see the “View/Edit” option
  4. By chance, if edit option is not available, you can contact the customer service

VistaPrint Refund Policy

Refunds will be processed once the return process is finished. It will be issued in the original form of payment.

Vistaprint refunds may take 3-5 business days after you finished your return process.


Company Name VistaPrint
Return Time Limit 30 Days
Receipt Required Yes
Return Label None
Restocking Fee Yes
Refund / Exchange Customer’s choice
Original Packaging Required Yes
Probability of Success Return Medium
Conditions ➨ If you received a defective product you will get your full refund

➨ Exchange policy is applicable only to the items that are until the printing takes a place

➨ Shipping charges are non-refundable

➨ The refund will be issued in an original form of payment.

Exceptions Promotional Products, Checks, Digital Products, Mailing Services,
Start Your Return


Vistaprint has a 30 days return policy. If you are not satisfied with the product you can return it within a 30 days time frame. You can edit your product before printing takes a place. In case, If you receive a defective item, no need to return it, just inform them and you will get your full refund.

If you feel we missed any relevant topic to discuss, please tell us in the comment section. If you have any queries you can feel free to ask in the comment section.

One thought on “VistaPrint Return Policy (Online Easy Refund and Exchange)”

  1. Hello. I was a past customer that would like to reorder the same return address labels as before. Can I send a jpg sample maybe via email for you to duplicate them? Please let me know. David

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