Tesco Return Policy + Easy Exchange & Refund Policy

Tesco Return Policy + Easy Exchange & Refund Policy

Have you purchased from Tesco? And If you are dissatisfied with your purchase and wish to return it, what should you do?

Is the product not performing as promised, or did you purchase the incorrect item?

All of these issues can be resolved by reading Tesco’s return policy. Therefore, we go over everything in-depth here.

Tesco is a multinational grocery and general products retailer based in the United Kingdom.

Tesco has around 5,000 outlets all over the world. Food and beverages, apparel, home appliances, and even financial services are all part of the product line.

Tesco is the most well-known supermarket in the United Kingdom.

About Tesco Return [Everything You Need To Know]

Tesco items are often returned 30 days after purchase. For some individual things, there is a different time frame. Tesco’s return policy consists of a set of conditions that must be met in order for the item to be returned.

It’ll take your return without question. The things must be returned in their original condition.

Some of the points to consider are listed below.

  • The Tesco item has an average return time of 30 days from the date of purchase.
  • For different items, there are varying return periods.
  • For the return to take place, you must provide valid proof.
  • Tesco’s Return Policy states that things must be returned in their original condition.
  • Tesco’s products have passed the Guarantee verification process.

Store Purchase Return

Please return the item to a retailer, ideally the one where you purchased it, with your proof of purchase.

If you bought something at a Tesco Express, you can return it to any Tesco shop.

Purchases made in our larger Tesco stores can be returned to any Tesco store, with the exception of Tesco Express locations.

If you purchased something from a GetGo store and need help with it, go to the GetGo area of the Tesco Grocery & Clubcard app and follow the instructions there.

Tesco online Return Policy

If you’re not happy with any of your products, simply return them to your delivery driver or, if you’re using Click+Collect, to one of our colleagues. Their pickers make every effort to select just the freshest products with the earliest expiration dates for you.

If you’re not satisfied with the fresh food or flowers we’ve delivered, our Freshness Guarantee allows you to return it to your driver and receive a refund.

If you need any additional assistance with your order, please visit our grocery help page or phone us at 0800 323 4040.

Different Ways Of The Return

There are various ways to return objects depending on the type of item. The many methods are listed below.

Return of clothes

  • Due to sanitary concerns, you will not be able to return underwear or swimwear.
  • On top of that, all Tesco clothing comes with a 100-day quality warranty.
  • For the return, the customer must provide proof.
  • You can return the faulty items to a Tesco Company shop.
  • Click here to find the Tesco Company’s nearest location.
  • Embroidery clothing cannot be returned in this section.

Embroidery Items Return

You can mail your embroidery item back to Tesco.

You just need to follow the below steps:

  • Fill out the return form completely.
  • Mention why you’re returning.
  • If the item is defective, clearly state the firm.
  • Then you must mail the item to the Tesco Company’s address.
  • PO BOX 6153, Wolverhampton WV1 9RW is the address.
  • After that, you must repack the returned item in its original condition.
  • Finally, send it through safe postal services.

Return of Groceries

  • You can return your In-Store item at the location where it was purchased.
  • The buyer can even return the online purchase directly to the pickup boy.
  • You can also return it through your online account.
  • You can also contact Tesco’s customer service.
  • Finally, you must return the perishable item before the expiration date.

Return of Mobile Products

  • You can also return smartphone accessories, such as a sim card.
  • Simply contact customer service for assistance.
  • The same can be picked up by the consumer.

Tesco Mobile Return Policy

If your phone is defective and it is within 14 days of purchase, the company will gladly refund, repair, or exchange it.

And if your phone becomes a problem after 14 days, please contact our Customer Care team at 0345 301 4455, will be pleased to assist you.

If your phone was purchased in a Tesco store, make sure to return it fully boxed and including accessories such as a charger, battery, headset, and SIM card to the Tesco customer services desk in store.

Except for Apple phones, which have a 12-month guarantee, your phone comes with a Tesco Mobile 24-month warranty that covers all manufacturers.

They will let you know if your phone is still under warranty when you call our Customer Care staff.

Does Tesco Provide Exchange on its Products?

This exchange is only available once. The exchange and return periods are the same.

In addition to the return period, the exchange period varies depending on the item.

Only those items in good condition are eligible for exchange. Tesco Company has the final say on the Exchange.

What Is The Tesco Refund Policy?

According to Tesco’s Return Policy, the refund will be processed in the same way that the transaction was made.

The Tesco Return Policy applies to all terms and applications. Refunds for promotional items are subject to a time limit.

It will take 3-5 business days for your credit or debit card to be refunded. Otherwise, Tesco will provide an equivalent amount via a Clubcard voucher.

Or your refund will simply be credited to your Tesco Gift Card.


What Is Tesco’s Return Policy For Alcohol?

3o days period to return alcohol item if the purchased item is in a resalable condition. and also require valid proof of purchase.

Does The Same Return Policy For Tesco Ireland?

Yes, same 30 days. – Source Tesco.ie

How To Contact Tesco Customer Service?

Tesco’s customer service number is 0800 323 4050 or 0330 123 4050.

How Long Do Tesco Clothes Have A Guarantee?

All of the garments will come with a 100-day guarantee, according to Tesco’s return policy.

Can I Return Clothes To Tesco During Covid?

Due to Covid-19, Tesco extended their return policy to 100 days in recognition that customers may be visiting our stores less frequently at this time for safety purposes.


Company NameTesco
Return Time Limit30 Days
Receipt RequiredYes
Return LabelNone
Restocking FeeYes
Refund / ExchangeCustomer’s choice
Online PurchaseYou can return and exchange at Tesco.com and store.
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨ Original receipt and packaging

➨ For different things, there are varying return periods.

➨ Tesco offers a one-time exchange per purchase.

➨ Shipping charges are non-refundable.

➨ Your refund will be issued in an original form of payment or store credit.
ExceptionsGift cards, Warranty exchanges, pillows, floor models
Start Your Return


According to our research, Tesco goes to great lengths to ensure that its customers are satisfied. They allow you to return most products to any shop location online, regardless of whether you bought them online or at a store. You can also learn more about Tesco’s return and exchange policies here.

We hope that the information provided makes returning to Tesco a breeze. Please let us know if you have any more questions or recommendations in the comments section.

One thought on “Tesco Return Policy + Easy Exchange & Refund Policy”

  1. I’ve been a loyal Tesco customer for years, and their return and exchange policy is one of the reasons why. Whether I need to return a faulty product or simply change my mind, Tesco always ensures a smooth and efficient process. Thumbs up

Leave a Reply

Your email address will not be published. Required fields are marked *