Shutterfly Return Policy (How To Return and Refund)

Shutterfly Return Policy (How To Return and Refund)

You can create personalised picture presents such as smartphone cases, photo books, wall art, and housewares at

What should you do if you change your mind about something and want to return it? Have you received an item that isn’t what you expected? Is the final product not what you had hoped for? If you read the Shutterfly return policy, you’ll get the answers to all of your questions. In the sections below, we’ll show you what to do and how to do it.

What is Shutterfly Return Policy?

Shutterfly’s primary focus is customer satisfaction. If you are unhappy with your purchase for any reason, you have 60 days from the purchase date to return it. You should double-check that the goods you are returning are not damaged. Your return request will be processed quickly if you have not opened your purchase item.

Returns that are not due to a Shutterfly error will be charged a 50% restocking fee.

Shutterfly Return Process

Shutterfly is an online store, they do not have any store location. You will only have one option for returning items: mailing them. If you are not satisfied with the purchased product or you received a damaged or wrong product, and want to return it. Then you need to contact Shutterfly customer service. They will look into it or email you the information you need to get your order back to you.

The shipping address for returns is printed on the return label.

Is it possible to return a product to Shutterfly after 60 days?

Yes, it is possible, If customers return a product after 60 days, customers will receive a refund in the form of store credit.

If the item is returned more than 60 days after it was ordered, Shutterfly has the right to issue a store credit.

How Do You Reprint A Shutterfly Book?

Whether you ordered Cards, Photo Books, Calendars, or other Photo Gifts, you should have a saved project in Your Projects. You can find your saved project in your account, review it, and order a new copy.

Shutterfly Exchange Policy

Shutterfly currently does not offer any exchange policy. On the official Shutterfly website, there is no indication of an exchange policy.

However, you have one option if you want to exchange your purchase. Return it for a refund within 60 days and place a new order for the item you desire.

About Shutterfly Refund Policy

If you return your product within 60 days, you will receive a refund in the original payment method. Once your refund request has been approved. Your refund will be processed in 10 business days. You will receive store credit if you return an item within 60 days of purchase.

If you are returning an item for any excuse other than Shutterfly’s mistake, you will be charged a restocking fee of up to 50% of the purchase price. Shipping and handling charges are non-refundable.

Company Name Shutterfly
Return Time Limit 60 days
Receipt Required Yes
Return Label Yes
Restocking Fee Yes
Refund / Exchange Customer choice
Online Purchase You can return your purchase at online.
Original Packaging Required Yes
Probability of Success Return Low
Conditions ➨ Required original receipt and packaging.

➨ Shutterfly charge 15% restocking fee on return.

➨ Shipping charges are non-refundable.

➨ The refund will be credited back to your initial payment method.

Exceptions Gift cards


How can I contact the Shutterfly customer service?

Shutterfly’s customer service number is 888-225-7159

Does Shutterfly accept in-store returns?

As we know Shutterfly is an online store, you can only have one choice for returning items: mail them.


Everything you need to know about the Shutterfly return policy. We have thoroughly examined every aspect of the Shutterfly Return, Refund, and Exchange policies. We hope that after reading this page, you have a better understanding of Shutterfly’s return policy.

Please post any questions you have about the Shutterfly Return Policy in the comments section. Your input and ideas are incredibly important to us.

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