Ross Return, Refund and Exchange Policy [Tag, Receipt, 30 Days]

Ross Return, Refund and Exchange Policy [Tag, Receipt, 30 Days]

The first Ross department store was opened in 1950 in San Bruno. They will offer U.S. clothing, footwear, jewelry, beauty products, furniture, toys, electronics, and hardware.

If you feel like you are not happy with the purchased product! you order the wrong product or the wrong size. Or you are not comfortable with the item and you want to return or exchange it. No need to worry about it, you will get your all solution about Ross return and exchange policy.

Ross Return Policy [Full Detail]

What Is Ross’s Return Policy?

Sometimes you are not sure about the product and do not actually get that satisfaction. In such cases, you can return the product through Ross return policy. Ross allows you to make a return within 30 days of the purchase with the original receipt.

If you submit a return request after 30 days, then you are simply able to get a store credit or exchange your item for another of the same amount.

Can You Return Product Without Receipt To Ross And Get A Refund?

Yes, Ross accepts the return without a receipt. You will require a valid photo ID when making a no-receipt return. Ross uses a 3rd party verification system and tracks your returns by using your ID.

According to Ross return policy without receipt, you will get store credit for the current price of the item or you can exchange it with another same value product.

Ross Return Policy Through Debit Card purchased

What if when you make a return, where your original form of payment was a debit card?

When you return that product which is purchased through a debit card, your return will be added back to your bank account via your debit card. You can also opt for store credit if you would prefer.

Can I Return Online Purchases Roos Store?

No, Because Ross website does not sell online, Find here Ross Store Locater

How Can I Contact Ross Customer Service?

Ross provides the best service to their customers. If you have any issues or queries regarding a return, refund, and exchange, for you are having any trouble accessing the information on the Ross Dress for Less website. You can call 800-335-1115 for assistance.

Ross’s customer care representative will immediately solve your problem and guide you.

Does Ross Accept Return Or Exchange Without Tag?

Ross does not accept the used, worn, or altered return product. When you return your product you have to check that all original tags are attached. It is very difficult for employees to process returns without a tag.

If you removed the tag, bring it back to the same store and they can reattach it for you.

Swimwear and Lingerie Must have original tag attached.

Underwear and bras must be in new condition and not be worn or washed.

Ross Exchange Policy

The product is not what you expected? Or did you buy the wrong size or product? Ross offers you a 30 days exchange policy. You can submit an exchange request for your item within 30 days of the purchase date. You need to provide the original receipt including all tags for an exchange.

Ross does not offer exchanges on items that you used, worn, and washed.

How Long Does The Ross Refund Process Take?

If you want a full refund, you have to submit a return request within 30 days of the purchase with the original receipt and tags. After 30 days you will get a Ross store credit.

The refunds will be made in the original form of payment. It may take up to 5 days or depend on your payment method.


Company Name Ross Dress for Less
Return Time Limit 30 Days
Receipt Required Yes
Shipping Label Yes
Restocking Fee No
Refund / Exchange Customer’s choice
Original Packaging Required Yes
Probability of Success Return Medium
Conditions ➨ Original packaging, receipt, and tags

➨ You have to return an item within 30 days of purchase

You can not return or exchange used, worn, and washed item

➨ Return after 30 days you are not able to get a refund

➨ Shipping and handling charges are non-refundable

➨ The refund will be issued in an original form of payment

Exceptions Gift cards, Opened Beauty Items
Start Your Return


How’s your experience with the Ross return and refund process? We try to solve all your main queries about Ross return and exchange policy. We hope this information is useful in your Ross return process.

If you feel we avoid any relevant topic or you have any questions, then please let us know in the comment section.

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