Ray-Ban Return and Exchange Policy (Online, In-store, No Receipt + Refund)

Ray-Ban Return and Exchange Policy (Online, In-store, No Receipt + Refund)

Ray-Ban is an American-Italian luxury sunglasses and eyewear company founded by Bausch & Lomb in 1936. Ray-Ban produces high-quality sunglasses with a timeless design that are in high demand.

Does Ray-Ban offer a free return policy on its products? How good is their return customer service? Is it possible to return Ray-Ban sunglasses in-store? This page will answer all of your queries about the Ray-Ban return policy.

Ray Ban Return Policy

You have 45 days to return your order if you change your mind after purchasing at ray-ban.

When returning a product, you must include the original packing, manuals, and any special attachments or accessories. And the item should not be damaged. if anything messing among these, Ray-Ban may charge a restocking fee.

How Do I Return My Ray-Ban Sunglasses?

Ray-Ban products can be returned both online and in-store. If you want to return online. Follow the steps below:

  • Go to the My Order page and Enter your order number and the email address you used to place your order, or your AppleID if you paid with ApplePay
  • Follow the on-screen instructions to print the Return Label and Approval receipt.
  • Now, Pack the item in its original packing, along with any papers, accessories, or instructions that came with it.
  • Cover the prior address labels with the pre-paid Return Label attached to the outside of the package.
  • after that, you can contact the Ray-Ban Customer Service department at 866-472-9226, which will generate the Return Label and Authorization for you.

Verify that the parcel is secured and that the item is not at risk of being harmed during transportation. You will be liable for any damage to the item during return shipment, and Ray-Ban may impose a restocking fee.

Ray-Ban In-store Return Policy

You can return your purchase to any Ray-Ban store near you. Simply bring the item to the store and approach any employee who will assist you with the return. When your refund has been processed, you will receive an email confirmation.

Items bought on Ray-Ban.com can only be returned to Ray-Ban stores. A registered store or a registered premium outlet will not accept another website’s purchase for return.

Can I Exchange Ray-Ban Sunglasses?

Is there an exchange policy offered by Ray-Ban? Many people have this query. Ray-Ban does not provide any exchange options. On the official Ray-Ban website, there is no mention of an exchange policy.

You can try this if you want to exchange something at Ray-Ban. You have 45 days to return your product for a refund and place a new order.

Ray Ban Refund Policy

You can shop safely at Ray-Ban.com using Ray-Ban’s 100% Money-Back Guarantee. If you are not completely satisfied, you may return any online purchase within 45 days for an exchange, a refund, or store credit.

It may take up to 5 business days for it to appear in your account.

Ray-Ban does not provide refunds on orders placed by international customers or at their stores.

Ray-Ban will not collect shipping costs for returned or exchanged merchandise. However, free shipping promotions do not apply to returns and exchanges.


How do I contact Ray-Ban customer service?

You can contact Ray-Ban by calling 866-472-9226 free toll number.

Does Ray-Ban charge a restocking fee?

In some situations, Ray-Ban charges a fee for returns. They impose a restocking fee if the original box, manuals, or accessories are missing. If the item was damaged during the return shipment, Ray-Ban will impose a restocking fee

Company NameRay-Ban
Return Time Limit45 days
Receipt RequiredNot always
Return LabelYes
Restocking FeeYes
Refund / ExchangeCustomer choice
Online PurchaseYou can return and exchange at any Ray-Ban store and online
Probability of Success ReturnMedium
Conditions➨ Original packaging and accessories required otherwise you need to pay restocking fee.

➨ Items bought on Ray-Ban.com can only be returned to Ray-Ban Stores.

➨ The original tag must be attached.

➨ Shipping charges are non-refundable

➨ The refund will be credited back to your initial payment method.
ExceptionsGift cards


The Ray-Ban has a pretty straightforward return policy. You are not required to return your items within a set timeframe; you can do so in any store or online. Even unsealed products are taken. We hope the information provided makes the return procedure as simple as possible for you.

Returns will be subject to the terms and conditions. Please do not hesitate to contact us if you have any more inquiries. Please don’t forget to provide us with your essential input.

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