Polk Audio Return and Refund Policy + Exchange Guide

Polk Audio Return and Refund Policy + Exchange Guide

Polk Audio makes audio equipment. The company makes speakers for both homes and cars. Amplifiers and FM receivers are among Polk Audio’s other audio products. Have you bought something from Polk Audio and aren’t happy with it? And you want return and exchange the product. This post is about the Polk audio return policy, which we have thoroughly discussed.

What Is Polk Audio Return Policy

Polk Audio return policy allows you to return your product for up to 60 days. If you are not happy with your purchase, you have 60 days to return it with the original purchase proof, according to Polk Audio’s warranty information.

The item must be returned in its original condition, including all documentation. original packaging and all included accessories required.

The Return Procedure

If you are not totally satisfied with your polkaudio.com purchase within 60 days of delivery, you may return it by phone. To return a Polk audio product, simply follow the procedures.

  • Call Polk Audio customer support at 1-800-377-7655
  • Select the 4th option to notify them of your product’s return.
  • Follow the return instructions given by the Polk Audio customer support representative.
  • Return your item to the warehouse in its original packaging.

Your given Return Authorization number must be included on returns and you must return the product in its original packaging with all accessories included.

Polk Audio Term & Conditions

You should also be aware of some of the terms and conditions of the Polk audio return policy when returning the product.

  • Processing time for all purchases will be roughly 2-3 days.
  • Ground delivery will take 3-7 business days.
  • It will take 2-5 working days for expedited delivery.
  • At any time, the company has the right to cancel your order.

Polk Audio Warranty Details

Home Audio Passive SpeakersBookshelf / Satellites / Towers Speakers within 5 Years
Home Powered Subwoofer1 Year Amplifiers and 3 Years Warranty Speakers
V Series In WallsLimited Lifetime (for purchases made after 9/9/2009)
RCi and MC Series In Walls5 Years
Vanishing RT and LSLimited Lifetime Warranty
ElectronicsSWA500 / PWSK-1 – 3 Years
db DXi, and MM Series Car Audio Speakers1 Year Warranty
PA d and PA Series Car Audio Amplifiers1 Year Warranty

Is There An Exchange Policy At Polk Audio?

Polk Audio does not provide exchanges.The Polk Audio official website no mention of their exchange policy.

However, you can do one thing if you wish to exchange your purchase. You may return any product within 60 days of purchase for a refund and place a new order.

About Polk Audio Refund

Polk Audio inspects and confirms the products once they arrive at their warehouse, then tests them for dependability and operation. They will process your refund once your merchandise has been approved.

The amount of your product refund might be given in the original payment method and it will take up to 2-4 business days to reflect in your account.

Company NamePolk Audio
Return Days60 days
Receipt RequiredNot always
Return LabelYes
Restocking Fee15%
Refund / ExchangeReturn for refund only
Online PurchaseYou can return item by online or phone
Original Packaging RequiredYes
Probability of Success ReturnHigh if all conditions follow properly.
Conditions➨The item should be in original condition.

➨All the accessories and documentation required.

➨Polk Audio charge a 15% restocking fee.

➨Shipping charges are non-refundable

➨The refund will be issued in an original form of payment.
ExceptionsGift cards, Final sale items

We hope you found the Polk Audio Returns answers you were looking for. You can share your experiences with the company or other similar brands, which will assist many more people.

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