Overstock Return Policy [ Easy Return – Refund & Exchange ]

Overstock Return Policy [ Easy Return – Refund & Exchange ]

Overstock is an American internet retailer. It is a tech-driven online retailer store offering customers furniture, bedding, and bath, kitchen items, dining items, home decor, and much more.

If you are not satisfied with the purchased item, you can return it to Overstock. You just need to read Overstock’s return policy here, we explain in detail how to do it.

What Is Overstock’s Return Policy?


Overstock offers an easy return policy for its customers. If you are not happy with the purchased product and want your refund, then you need to return your purchase item within 30 days of the delivery date with the original receipt. The Overstock inspects all returned items, your return product must be unused or new with all original tags attached.

For processing an online return log into your Overstock account, then go to the My Account and fill the return initiation form and receive your shipping label. Then click return item and provide your return information or reason, click submit button.

Can You Return the Damage Product to Overstock?

What do you do if you received a damaged or defective product? This is the most common question nowadays. But don’t worry you can return your damaged item within 30 days of the purchase to Overstock for refund or replacement.

When returning your damaged product, they will refund the full cost of the item with shipping charges.

The Overstock Return Policy For Rugs:

The Rugs come under Overstock’s standard return policy. You can return your purchased rugs within 30 days from the day you received them. Rugs must be unused and in their original condition at the time of return. If you return after 30 days you will get a partial refund.

Overstock is an online-only retailer, all your returns will be processed by mail.

Overstock Exchange Policy

If you want to exchange your purchased product, you need to return it within 30 days of the shipping to exchange. Your item must be in its original package with the original receipt.

You can make an exchange request only through your online Overstock.com account.

Refund Process of Overstock?

When you return your order to Overstock, they will inspect your returned item when it arrived at their warehouse. After that, they will process your refund. And the refund will be issued in the original form of the payment, you can expect to receive a refund within 4 weeks of shipping your package back to Overstock.

In-store credit is added directly to your Overstock account, and you can use it immediately. If you do not see it in your account immediately, you may need to log out and log in back into your Overstock account.

Non-Returnable Products

Most of the items can be returned within 30 days of purchase to Overstock, but there are a lot of non-returnable products also.

  • Perfumes and fragrances
  • Skincare products
  • Vitamins and supplements
  • Dental care products
  • Gift Cards
  • Flowers
  • Club O membership
  • Opened mattress, mattress toppers, and pillow
  • Opened DVD, CD, video games, software
  • Worn swimwear, Designer clothes, handbags, and accessories


Company Name Overstock
Return Time Limit 30 Days
Receipt Required Yes
Return Label Yes
Restocking Fee Yes
Refund / Exchange Customer’s choice
Online Return / Exchange You can return or exchange your purchase product online only
Original Packaging Required Yes
Probability of Success Return Medium
  • Original packaging and receipt
  • All your returns will be processed by mail
  • Used and worn items can not be exchanged or returned
  • Shipping charges are non-refundable
  • The refund will be issued in the original form of payment
Exceptions Gift cards, Opened software, used or worn products
Start Your Return


The Overstock return policy has 30 days return window. Our aim is to make returns and exchanges as simple as possible. You need to save your receipt or packaging slip and all original tags to receive full refunds.

If we missed any relevant topic or you have any further questions please write in the comment section. And don’t forget to share your experience with Overstock’s return policy.

3 thoughts on “Overstock Return Policy [ Easy Return – Refund & Exchange ]”

  1. My first and last time shopping on overstock as I will never shop overstock again. I didn’t realize that the return is almost as much as the item I purchased. Ridiculous

  2. I think overstock should change the return policy and pay the return fees for returns for a 100% customer care policy!

    1. I agree, I had no idea that they would charge me almost as much as the full price of the product to return it. I will never shop there again. Amazon and Wayfair are so much better. Or any store building where you can get a full refund for items that don’t meet the description.

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