Menards Return Policy – Refund & Exchange Guideline

Menards Return Policy – Refund & Exchange Guideline

If you are not satisfied with the purchase and want to return it? The product does not perform as you expected or bought the wrong product? All these queries can be solved, you just need to read Menard’s return policy. Here we explain in detail.

Menards is an American home improvement retail company. It was founded in 1960. The company has 335 stores and 12 distribution centers in 15 states. Menards sells building materials, tools, hardware, electrical supplies, home appliances, windows, groceries, automotive, and much more.

What Is Menards Standard Return Policy?

Menards has a 90 days return policy with a receipt in place. However, the company sells a wide range of products, its return policy varies from one product to the next. Returns of products ordered online will be charged a 25% restocking fee on special orders.

And do not forget Menards does not offer any return, exchange or refund without a receipt.

To ensure that your account is correctly credited, returned products must be in new condition, in their original packing, and include any accessories, paperwork, and parts.

Product Type Return/Exchange Policy
ND (90-day over-the-counter exchange) Within 90 days of purchase return or exchange with a receipt.
TD (30-day over-the-counter exchange) Return or exchange within 30 days of purchase with a receipt.
Gas-Powered Items (GP) Tillers, Lawnmowers, Snowthrowers, Pressure washers, Log splitters, Chipper shredders, Generators(must be an unused and original condition item will be accepted within 30 days).
MA (Major appliances) 30 days return and exchange policy for unused products.
SB (Special order items) A service product, such as a handheld gas-powered item(leaf blower, sweeper, auger) or contractor paint sprayer, can be returned or exchanged within 30 days.
HI (Holiday items) Maybe you can exchanged a similar item of same value. After the holiday, your refund will be issued at the lowest register clearance price.

What Is Menards Online Return Process?

If you don’t want to go to the store, you can return your product by mail. just follow the simple steps:

  1. You must contact the company’s customer service agent to return your purchases by mail.
  2. Your question will be swiftly answered by the customer service representative.
  3. The agent will provide you with precise return instructions that will assist you in returning the product.

You would be responsible for the cost of sending your return package.

Menards In-store Return Policy

Both online and in-store purchases can be returned to a store near you. If you wish to return anything to a Menards store, simply follow the instructions below to get started.

  1. The first thing you should do is locate your nearest retailer.
  2. Now it’s time to work on your legs and go to Menards.
  3. Remember to bring the email confirmation or receipt with you.
  4. Present the order details and items to the store’s service desk, which is located near the entrance.
  5. Your return will be handled right away, but the refund may take up to 7-10 days to appear in your account.

What If You Misplaced Your Purchase Receipt?

If the transaction was made by check or credit card, you can generate a Return Receipt using the Return Receipt Kiosk available near the Customer Service Desk at any Menards store if you need to submit your return without a receipt.

You will be able to print your receipt online if you have a account. Visit the lookup receipts page for additional information on finding your orders online.

Menards Exchange Criteria

Please use Menards online form to start the exchange procedure if you wish to exchange an item you purchased for a different item. The exchange must take place within 90 days of the sale being received. To ensure that your account is credited accurately, the item must be returned in unused condition, in the original packing, and with all accessories, papers, and parts.

You can engage with a Guest Service Representative to place a new order. On your credit card statement, you’ll notice two entries: one for the return and one for the new item.

Menards Refund Policy

All in-store and online returns at Menards are refunded in the original form of payment.

The company takes up to 7-10 business days to return the order to the original payment method.

Payment Method Refund Option
Cash Cash
Credit Card Refund to your credit card
  • Store credit if the receipt is less than 6 days old
  • Cash if the receipt is more than 6 days old
Debit Card Refund to your account
Coupons, and Gift Cards In-store credit


1. What if I return an item after 90 days?

The original purchase price will be credited as in-store credit or to your Menards Card.

2. What if I got a damaged item?

You have three days to contact the online guest care representatives if you get a damaged item.

3. Can I return special orders?

Special order products may be refunded with a 25% restocking fee at Menards discretion.


Company Name Menards
Return Time Limit 90 Days
Receipt Required Yes
Return Label None
Restocking Fee Yes
Refund / Exchange Customer’s preference
Online Purchase You can return and exchange products Online and in In-stores
Original Packaging Required Yes
Probability of Success Return Medium
Conditions ➨ Original packaging and purchase receipt

➨ Handling and packaging charges are non-refundable

Non-Returnable Items Opened Herbicides, pesticides, or aerosols can not be returned. Or other opened products will be replaced or refunded with an in-store credit voucher.
Start Your Return

To Sum Up!

This article, according to our research, contains all of the pertinent information about Menards return policy. We also provide details on Menards return and exchange policies. We hope it assists you in making your return process as simple as possible.

You are welcome to ask any questions you may have about Menards, as well as provide feedback in the comment box.

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