Lord And Taylor Return and Refund Policy

Lord And Taylor Return and Refund Policy

If you have made any purchases from the Lord And Taylor Store.

As we all know When we are buying a product, before that there are so many question in our mind! like

What’s Lord and Taylor returns and exchanges policy? Can you return in store? How many days do we have to return items to Lord and Taylor for a full refund? Is there need a receipt to return my item to Lord and Taylor Store Company? Do items need to be in their original condition?

Without wasting time, Let’s get started!

Lord And Taylor Return Policy

Lord And Taylor return

As per Lord And Taylor Policy, all merchandise products can be returned within 90 days of purchase. However, product category-wise has different return time period.

store and are not sure how to return an item you dislike, read this article.

Kindly Note

Original receipt is necessary for easy return or exchange.

Jewelry and Watches have a return within 30 Days.

Fashion Dresses have a return within 60 days.

While home merchandise can be returned within 60 days.

The purchase made on the check can be returned within 10 days.

But without a receipt, the return is still possible in the absence of it.

If you made a payment through PayPal, you Will get a refund in the PayPal account.

Gift items will be applicable for the merchandise credit.

Lastly, all the terms and conditions of the Lord And Taylor Store are applicable.

Return Policy Process

You can return product to the Lord And Taylor Store in two ways.

  • In-store return
  • Return by mail/online return

Now Let’s take look at these return procedures.

In Store Return

Find the nearest store near you.

The Items attached with a purple stickers on it have a return within 30 days from the date of purchase.

For easier return process original receipt is required

Pack the product carefully without any damage and take it to the store.

Once the store manager inspects your product, the refund will be initiated.

Lastly, the amount will reflect in your account within 10 working days. You will receive the amount in the same manner you made the payment.

Return by Mail / Online Return

Find the request number of your product. Here you can request a number of your items, Refer this link.

Furthermore, Put the product into its original packing box and seal the product properly as you received it.

You have to attach the shipping label to the returned product.

At that point, you need to transport your thing through FedEx or the US Postal Services.

Then you have to ship your item via FedEx or the US Postal Services. (You can easily find location on google map or their official website)

Lastly, return the item to the following address.

Return Address:

Lord & Taylor
Attn: Returns
25 Keystone Blvd
Pottsville, PA 17901.

Now you have to wait till the store receives your product. The store will check the product for any damage and initiate your refund after that.

The refund amount will reflect in your account in 7 working days. and remember, the process will be the same as you made the payment from.

Lord and Taylor Exchange Policy

Watches and Jewelry have an exchange time of 30 days from the date of purchase.

Home Products have an exchange within 60 days.

Any tampered product or defective item will also not be accepted.

The above is the arrival, discount, and trade approach of the Lord And Taylor Company

Remember, gift cards and coupons are not eligible for a refund. It will be credited to your Lord and Taylor store credit.


Coming to the summary, We have tried to cover everything right from the Lord and Taylor Return Policy. It also includes the refund and exchange process too.

Still, confused? Don’t worry, write down your query in the comment section and we will reply to you! Thank you for reading,

One thought on “Lord And Taylor Return and Refund Policy”

Leave a Reply

Your email address will not be published. Required fields are marked *