Jos.A.Bank Return Policy [Easy Return – Refund & Exchange]

Jos.A.Bank Return Policy [Easy Return – Refund & Exchange]

What if you are not happy with the product and want to return it? Or received the wrong size or item and want to exchange it? We explain the Jos A. Bank return policy here and it will solve all your queries. You just need to read it.

Jos A. Bank is a retailer of men’s clothing and accessories in the United States. They are especially known for men’s suits. Jos A. Bank sells blazers, shirts, sweaters, trousers, men’s accessories, and much more in their over 200 retail locations and online.

What is Jos A Bank’s Return Policy?

According to Jos.A.Bank’s return policy, you have 90 days to return your purchase item. If you are not satisfied with the product, you may return it within 90 days from the purchase date. All returns must be required for the original receipt.

You also can return after 90 days only in-store. Monogrammed products can not be returned.

Does Jos.A.Bank Store Accept the Return?

You can return your item to any nearest Jos.A.Bank store. For the in-store return, you required the customer’s name, address, and phone number. Any refund over $50, it will be paid to you with a check issued from a Jos.A.Bank corporate office.

You can find Jos.A.Bank retail store by using its store locator or call 1-800-285-2265.

Return Policy for Online Orders

You can return your online purchase by mail or at any Jos A Bank store. For return by email, start your return request from your online Jos.A.Bank account. Then select the item you want to return and affix the return label on your return package. Now drop your package off at any FedEx location.

It will take 10 business days for processing the return once they received your package. You can easily track your return online.

Jos.A.Bank Exchange Policy

Are you unsatisfied with Jos.A.Bank’s product or have you bought the wrong size and want to exchange it? You can exchange your purchase product within 90 days of purchase in-store or within 90 days of the delivery date for online orders with the original receipt.

Monogrammed items and face masks can not be exchanged or returned, and exchanges on worn clothes are subject to store management’s sole concern.

Refund Policy

Jos.A.Bank’s refund policy may take 10 business days for processing your refund once they receive your return package. The refund will be issued in the original form of payment.

If you return after 90 days, then you are eligible only to receive in-store credit.


Company NameJos.A.Bank
Return Time Limit90 Days
Receipt RequiredYes
Return Label
Restocking FeeYes
Refund / ExchangeCustomer’s choice
Online Return / ExchangeYou can return or exchange your online order in-store or online
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨ Original packaging and receipt.

➨ If you return after 90 days you will get in-store credit.

➨ Monogrammed items and face masks can not be exchanged or returned.

➨ Shipping charges are non-refundable.

➨ The refund will be issued in an original form of payment.
ExceptionsGift cards, face masks, monogrammed items
Start Your Return


Jos.A.Bank offers a customer-friendly return policy and focuses on customer satisfaction. Above all, We share some relevant information about the return and exchange policy. We hope it will useful to you.

Furthermore, if you have any questions or we missed any relevant points. Please let us know in the comment section, and what was your experience with Jos.A.Bank return policy. Do share in the comments!

4 thoughts on “Jos.A.Bank Return Policy [Easy Return – Refund & Exchange]”

  1. I picked up a pair of shoes recently, tried wearing out a couple times, but don’t feel they’re right for me. Are they able to be returned?

  2. I got the wrong size and will return for an exchange for right size. Do I purchase the new size and return the wrong size?

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