Coach Return Policy + Exchange and Refund Policy

Coach Return Policy + Exchange and Refund Policy

What if you change your mind and want to return anything you bought? You can easily return that thing, so don’t be concerned. Coach Return Policy can assist you in returning your goods. Don’t worry if you need additional information about the return or exchange policy, please read the information provided here.

Coach is a high-end fashion brand based in the United States. Handbags, luggage, accessories, and ready-to-wear are among the products offered by this company. Coach has 986 stores worldwide as of 2019.

What is the Coach Return Policy?

If you are not happy with any of the items you have purchased from COACH, you may easily return them. According to the Coach return policy, you can return and exchange the purchased item within 30 days, along with the original receipt. You can return the item by mail or to the Coach Store directly.

The item must be in its original, undamaged condition, and all tags, parts, and accessories should be included.

About Coach Holiday Return Policy

All purchases made between October 1, 2021, and December 18, 2021, can be returned until Monday, January 17, 2022. Opened or used products can not be returned.

All tags, parts, and accessories must be included, and the item must be in its original, undamaged condition.

Coach In-store Return

If you are unhappy with your purchase, you can return it to a Coach Retail store for a refund within 30 days of the purchase date. Item can be returned to the store in the following manner:

  • The product should be in its original condition, products that have been opened and used are not returnable.
  • Coach.com purchases can only be returned at a Coach retail store.
  • Coachoutlet.com purchases can only be returned to the nearest Outlet store.
  • Return to the store closest to you. Return as soon as possible.
  • At the time of return, bring the original payment slip with you.
  • Products purchased through PayPal or any other third-party payment method can only be returned using a Coach Merchandise Card.
  • If a product is damaged, contact Coach customer care.
  • For US customer support, call 1-888-262-6224.
  • For customer assistance in Canada Call 1-866-787-1587.
  • Keep one valid photo ID with you at all times when you return.
Coach Store

Coach Online Returns

You can return your online purchase within 30 days of the purchase. At the time of return, including the original payment slip with the item.

Products that have been opened and used are not returnable. Products purchased via PayPal or any other 3rd party mode of payment then it will be returned only by Coach Merchandise Card.

Additional information about Online returns has not been provided by the company. So, contact customer care for more information.

Coach Return Policy for Canada

If you are unhappy with your purchase, simply return it via mail or to a Coach Retail store within 30 days with the original purchase receipt for a refund in your original payment method. Make sure all tags, parts, and accessories must be included, and the item must be unworn and unused.

If you return an item via mail, return the item in a safe, traceable manner (such as UPS, FedEx, USPS). It will charge an additional fee for the return shipment.

Return to:
CSI Returns
One Coach Way
Jacksonville, FL 32218

Coach Covid-19 Response

It was necessary to shut down the stores in order to prevent the coronavirus from spreading further. As a result, social distancing was crucial in slowing down the rate.

Coach is all about putting the safety of their staff and customers first, and nothing is more crucial than being healthy and safe at the moment.

Coach Exchange Policy

You can exchange any Coach purchase within 30 days of the purchase at the nearest Coach store or online. At the time of exchange, bring the original payment slip with you. Products that have been opened or used cannot be returned.

If you exchange an item online, Fill out the exchange form that came with your order and send it together with your package. You can get your prepaid postage label by starting your return online and selecting “Ship by UPS” from the drop-down menu.

Print your shipping label, attach it to your package, and drop it off at a UPS location near you. Within 5-7 days after receiving your exchange, it will be processed.

Coach Refund Policy

Refunds will be granted in the original manner of payment for online orders. The shipping cost is non-refundable, except in the case of different items or a damaged item. Refunds will be issued within 7-10 business days from the return.

Products purchased using PayPal or any other third-party payment method will be refunded in the form of a Coach Merchandise Card with the lowest selling price within 25-30 days.

Note: Right To Refund does not apply to cases where there is a suspicion of fraud or misuse.

FAQs

Is it possible to return my Coach item without a receipt?

Yes, you can return it, but make sure you have a valid photo ID with you. This will make it easier for you to return your item.

Does the Coach have a warranty?

All Coach products purchased online or in a Coach retail store come with a one-year warranty.

Can I return my Coach Customized item?

Customized products and Made-to-Order items are not returnable or exchangeable.

Company NameCoach
Return Time Limit30 days
Receipt RequiredYes
Return LabelYes
Restocking FeeNone
Refund / ExchangeCustomer’s preference
Online PurchaseYou can return and exchange at online and any Coach store.
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨ You can return without a receipt if you have valid ID proof.

➨ Product purchased via PayPal will be refunded in the form Coach Merchandise Card.

➨ If you lost the receipt, you will be eligible for exchange or store credit.

➨ Shipping charges are non-refundable.

➨ The refund amount will be issued in an original form of payment or store credit.
Start Your Return

Conclusion

We feel that we, as well as you, are completely satisfied with the information we have provided and that the return procedure has gone smoothly. Don’t worry if you don’t understand something, just put it down in the comments box.

Also, please share your experience in the comments section so that other consumers can benefit from it.

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