BJ’s wholesale club is also known as BJ’s, it is an American membership-only warehouse chain. You can purchase electronics, home furniture, outdoor, sporting goods, toys, jewelry, clothing, grocery, and many more products from BJ’s store or online.
BJ’s focuses on customer satisfaction. If you find you want to return an item or exchange an item. You just need to do follow BJ’s return policy. We explain in detail here.
What is BJ’s Return Policy?
If you changed your mind after making a purchase from the BJ’s wholesale club, and want to return it? According to BJ’s return policy, you can return your purchase product within 90 days of the purchase. You required the original purchase receipt.
Some items including electronics, computers and laptops must be returned within 14 days of the purchase. CDs, DVDs, computer software, and video games must be unopened.
Can You Return an Online Purchase to In-club?
No, at this time BJ’s wholesale club do not accept items purchased online for return in your local club. You have to return an online purchase through your online BJ’s wholesale club’s account.
If you have any queries or need assistant in this process, you can contact BJ’s member care at
No, at this time BJ’s wholesale club does not accept items purchased online for return in your local club. You have to return an online purchase through your online BJ’s wholesale club account.
If you have any queries or need help in this process, you can contact BJ’s member care at 800-BJS-CLUB (257-2582)
Does BJ’s Club Accept Return Grocery Items?
Yes, BJ’s club allows their customers to return a grocery item. You can return any grocery items within one year of the purchase with your original receipt.
BJ’s wholesale club will not accept non-grocery items which you purchase one year ago.
Can You Return a TV to BJ’s?
You can return a TV, electronics, computers, and home theatre displays within 90 days of the purchase with original accessories intact and the original purchase receipt. But make sure that the item you wish to return is must be undamaged.
You can return the TV in-club or log in to your online BJ’s club account to make a return.
Can BJ’s Club Lookup for a Receipt?
If lost your original purchase receipt, then you can request a receipt for a product you purchase. You just need to do one thing, log in to your BJ’s club account and then go to “Account Information” and click on “Manage Orders” to view in-club purchases within the past 90 days.
BJ’s club members can only request a receipt for items purchased from their own membership number. Household members can not request a receipt.
What Is BJ’s Holiday Return Policy?
All merchandise you purchased on BJs.com between November 1 and December 24 can be returned no later than the following January 24.
The returned items must be in original condition with original tags and packaging and accessories intact or they may be subject to a restocking fee.
Valid return authorized number required.
BJ’s Club Non-returnable Items
- Gift cards
- Opened video games, software, CDs, and DVDs
- Items with gas, oil, and fuel added
- Mattresses, toppers, and memory foam pillows
- Personalized items
- Spas and Saunas
Does BJ’s Provide Exchange on its Products?
BJ’s club does not offer exchanges or club credits at this time. There is nothing mention of exchange policy on BJ’s wholesale club’s official website.
If you have any questions about exchanges, you can contact BJ’s club member care at 800-BJS-CLUB (257-2582)
BJ’s Club Refund Policy
It may take up to 10 business days for a credit to be issued once your return is received. The refund will be credited in the original form of the payment. You have to keep in your mind that it can take up to 2 billing cycles for a credit to post to your account.
If you still have not received a credit to your account after 2 billing cycles after refund notification, you have to contact your financial institution.
|Company Name||BJ’s Wholesale Club|
|Return Time Limit||90 Days|
|Return Label||RAN (return authorization number)|
|Refund / Exchange||Customer’s choice|
|Online Purchase||You can return online purchase online only|
|Original Packaging Required||Yes|
|Probability of Success Return||Medium|
|Conditions||➨Original packaging and receipt|
➨You can return opened CDs, DVDs and video games
➨You can request a new receipt if you are BJ’s club member
➨Shipping charges are non-refundable
➨The refund will be issued in the original form of the payment
|Exceptions||Gift cards, CDs, DVDs, Personalized items|
As per BJ’s wholesale club return policy you can return purchase items within 30 days of the purchase. For electronics, TVs, computers and laptops it is 14 days return time frame. The company does not offer any exchange policy, so make your purchase carefully.
We hope this given information will be helpful in your return process. If you have any questions regarding BJ’s club return and refund policy or have any suggestions let us know in the comment section.