Barnes and Noble Return Policy [Online Refund & Exchange]

Barnes & Noble is an American bookseller. The company operates 614 retail stores in the USA. Most stores sell books, newspapers, magazines, DVDs, games, gifts, toys, graphic novels, Nook e-readers, and tablets.

If you bought a product from Barnes and noble, and after you change your mind and want to return or exchange? You just need to read Barnes and Noble return policy. Here we provide some relevant information that will make your return easy.

About Barnes and Noble Return Policy

If you are not satisfied with your purchase item, you can return it within 30 days of the purchase. Your return item must be in its original condition and the original receipt is required.

You can return your purchased product at any Barnes and Noble store or online.

How To Return an Item That You Purchased from

You can return your online purchase within 30 days of the shipping with the original receipt or your packing slip. All your returned items must be unopened and in their original condition.

You can read the specific instructions for returns in your packing slip, and they provide a pre-printed return label with their returns department address.

What Is Barnes and Noble Store Return Policy?

Barnes and noble’s In-store return policy is the same as its standard return policy. You have 30 days return window for the in-store return. You required your original cash receipt when you make a return.

For an in-store return, you just need to bring your purchase product to your local Barnes and noble store with your original receipt and they will arrange your refund.

Can You Return An Item To Barnes and Noble Without a Receipt?

When you return your order without a receipt to Barnes and noble, you will get a store credit, not an outright refund. Your return item must be in resalable condition and unopened.

If you do not have an original receipt or packing slip, you can print out the shipping confirmation email and include that printout in the box, and write your order number on the outside of the box. You may get your refund.

Items That Cannot Be Returned at Barnes and Noble?

There are some items that you can not be returned.

  • NOOK digital content and other downloaded purchases
  • Quamut products
  • Access Codes
  • Gift cards
  • Shrink-wrapped items that have been opened
  • Downloadable PDFs for SparkNotes

What Is Exchange Policy At Barnes and Noble?

There is no specific instruction about Barnes and noble exchange policy. But you want to exchange your product for another one, you can return your purchase product within 30 days of purchase for a refund. And place a new order.

You have to require the original receipt or packing slip, and your item must be in its original condition and unused.

Barnes and Noble Refund Policy

All the refunds are made in the original form of the payment, whether you return in-store or online. Your refund amount will be issued within 30 business days.

If you return an item without a receipt, you will receive a store credit. Shipping charges are non-refundable.


Company Name Barnes and Noble
Return Time Limit 30 Days
Receipt Required Yes
Return Label Yes
Restocking Fee No
Refund / Exchange Customer’s choice
Online Return / Exchange You can return or exchange your online order at any Barnes and noble retail store or online
Original Packaging Required Yes
Probability of Success Return Medium
Conditions ➨Original packaging and receipt

➨Return without a receipt and you will get store credit

➨Your item must be in its original condition

➨Shipping charges are non-refundable

➨The refund will be issued in an original form of payment.

Exceptions Gift cards, NOOK Books, magazines, bulk order of 50 or more copies
Start Your Return


Here we are discussing some relevant information about Barnes and noble’s return policy. They offer 30 days return window for customers. You have to make sure that your return item must be unopened and undamaged. And you need to save your purchase receipt or packing slip for at least 30 days.

We hope the provided information will solve your queries and will make your return process easy. If you have any other questions about Barnes and noble’s returns, feel free to ask in the comment section, and don’t forget to share your feedback.