Polk Audio makes audio equipment. The company makes speakers for both homes and cars. Amplifiers and FM receivers are among Polk Audio’s other audio products. Have you bought something from Polk Audio and aren’t happy with it? And you want return and exchange the product. This post is about the Polk audio return policy, which we have thoroughly discussed.
What Is Polk Audio Return Policy
Polk Audio return policy allows you to return your product for up to 60 days. If you are not happy with your purchase, you have 60 days to return it with the original purchase proof, according to Polk Audio’s warranty information.
The item must be returned in its original condition, including all documentation. original packaging and all included accessories required.
The Return Procedure
If you are not totally satisfied with your polkaudio.com purchase within 60 days of delivery, you may return it by phone. To return a Polk audio product, simply follow the procedures.
- Call Polk Audio customer support at 1-800-377-7655
- Select the 4th option to notify them of your product’s return.
- Follow the return instructions given by the Polk Audio customer support representative.
- Return your item to the warehouse in its original packaging.
Your given Return Authorization number must be included on returns and you must return the product in its original packaging with all accessories included.
Polk Audio Term & Conditions
You should also be aware of some of the terms and conditions of the Polk audio return policy when returning the product.
- Processing time for all purchases will be roughly 2-3 days.
- Ground delivery will take 3-7 business days.
- It will take 2-5 working days for expedited delivery.
- At any time, the company has the right to cancel your order.
Polk Audio Warranty Details
Home Audio Passive Speakers | Bookshelf / Satellites / Towers Speakers within 5 Years |
Home Powered Subwoofer | 1 Year Amplifiers and 3 Years Warranty Speakers |
V Series In Walls | Limited Lifetime (for purchases made after 9/9/2009) |
RCi and MC Series In Walls | 5 Years |
Vanishing RT and LS | Limited Lifetime Warranty |
Electronics | SWA500 / PWSK-1 – 3 Years |
db DXi, and MM Series Car Audio Speakers | 1 Year Warranty |
PA d and PA Series Car Audio Amplifiers | 1 Year Warranty |
Is There An Exchange Policy At Polk Audio?
Polk Audio does not provide exchanges.The Polk Audio official website no mention of their exchange policy.
However, you can do one thing if you wish to exchange your purchase. You may return any product within 60 days of purchase for a refund and place a new order.
About Polk Audio Refund
Polk Audio inspects and confirms the products once they arrive at their warehouse, then tests them for dependability and operation. They will process your refund once your merchandise has been approved.
The amount of your product refund might be given in the original payment method and it will take up to 2-4 business days to reflect in your account.
Company Name | Polk Audio |
Return Days | 60 days |
Receipt Required | Not always |
Return Label | Yes |
Restocking Fee | 15% |
Refund / Exchange | Return for refund only |
Online Purchase | You can return item by online or phone |
Original Packaging Required | Yes |
Probability of Success Return | High if all conditions follow properly. |
Conditions | ➨The item should be in original condition. ➨All the accessories and documentation required. ➨Polk Audio charge a 15% restocking fee. ➨Shipping charges are non-refundable ➨The refund will be issued in an original form of payment. |
Exceptions | Gift cards, Final sale items |
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