If you’re ever worried that your Western Digital hard drive has failed, you might be asking yourself: What now? Luckily, the WD hard drive return policy is pretty straightforward. As long as you follow the guidelines set by WD, you can return your Western Digital hard drive for a refund or exchange.
Western Digital is a data storage and hard disc drive manufacturer. It designs and distributes data technology products such as storage devices, network infrastructure systems, and cloud storage services
Western Digital Return Policy
Within 30 days of delivery, Western Digital accepts returns on purchased items. Products must be returned in their original packaging, including the packing slip, original warranty card, UPC labels, documents, and accessories, in the original shipping box or similar wrapping.
Following issuing a Return Merchandise Authorization code, Western Digital should receive the returned item within 10 days. A given RMA code is valid for 10 days and will terminate on the 11th day after the issue date then, any returned items would be rejected.
What Is The Procedure for Returning a Product?
To complete your Western Digital return, simply follow these simple steps:
- First and foremost, you must request a return and get a Return Merchandise Authorization (RMA) number in order for your return to be completed.
- You will be able to print a pre-paid mailing label after your return has been accepted.
- Use this shipping label to affix to your return package.
- Outside of the package to be returned, clearly write your RMA number.
- Please verify that any prior shipping labels or other indications have been erased or fully covered before utilising the original carton.
- You must return the merchandise to us by UPS pre-paid shipping label or another carrier of your choosing.
- Simply drop off the shipment at your nearest UPS location if you are utilising Western Digital’s pre-paid shipping label.
Western Digital return shipping address:
Western Digital c/o Teleplan Service Logistics INC
1784 Pan American St, Ste 101
Calexico, CA 92231-9531
1 800-275-4932
Western Digital Refunds
The credit should show on your account within 7-10 business days after the return is received. Your original payment method or credit card will be credited. Failure to return the original products, including all attachments and materials, will result in the product being returned to the customer without a refund and at the customer’s expense.
Please get in touch with Western Digital’s Customer Service Team if there were any other delays in receiving your refund.
FAQs
Customer care may be reached by dialing +1 (888) 527-1441
If you ordered using a guest account, you can get an RMA number by calling Western Digital Customer Service at +1 (888) 527-1441. The remainder of the procedure is the same.
| Company Name | Western Digital |
| Return Time Limit | 30 days |
| Receipt Required | Yes |
| Return Label | Yes |
| Restocking Fee | No |
| Refund / Exchange | Customer choice |
| Online Purchase | You can return online purchases online only |
| Original Packaging Required | Yes |
| Probability of Success Return | Medium |
| Conditions | ➨ RMA code is valid for 10 days and will terminate on the 11th day after the issue date. ➨ Returns must be sent by UPS, FedEx, or DHL. ➨ Items must be in a resellable condition. ➨ Shipping charges are non-refundable ➨ The refund will be credited back to your initial payment method. |
| Exceptions | Gift cards, Software |
To Sum Up!
So, just how easy is that? Now, you may be wondering what to do if something goes wrong with your Western Digital product. Well, don’t worry! Western Digital offers a warranty on all of their products. If an issue arises, they will either repair or replace the product.
For specific warranty information, visit the Western Digital website. I hope this guide has helped you make an informed decision about how Western Digital handles returns and replacements. Let me know in the comments below – I’d love to hear from you!