Vineyard Vines Return Policy – How to Exchange or Return an Item

Vineyard Vines
www.vineyardvines.com
Return Time Window 60 days
Who Pays For Shipping? Store
Fees Yes after 14 days
Refund Options Full Refund
Exchange
Merchandise Credit
Receipt Required No
Original Package Required Yes
Vineyard Vines Return Policy – How to Exchange or Return an Item

Suppose you are looking for purchasing better quality clothes. We all hope for better services of that product about return and exchange. Because of there can be various reasons mentioned below.

For this, you must be knowing the return, exchange, and refund policies of every company. To implement all our hope we need the best platform for this. Vineyard do this

Vineyard Vines is an American retailer of clothing and accessories founded in Martha’s by Vineyard, Massachusetts brothers. If you buy something and you want to return your product?

Want to replace and exchange your product?

Want to know everything about vineyard vines return policy?

In this post, we will try to cover all queries which will help you. After reading this post you will not have any doubts about the return policy if vineyard vines

What is Vineyard Vines’s Return Policy?

Vineyard Vines offer 30 days, 60 days, and 90 days return period for different products. used and unsaleable items can not be returned.

Return can be made only with proof of purchase or receipt. without a receipt, you cannot return or exchange your product

If you are looking to exchange a gift or store purchase, you need to fill out the online form at the vineyard vines website. 

Please note that if the total price or value of your exchange is less than the value of the returned item, they will refund you, your remaining payment according to the difference.

 If the price or value of your exchange is greater than the value of the returned item, carefully include your contact information in the form below so vineyard vines can contact you regarding the proper method of payment.

hold a copy of the label, exchange form, and any receipts or paperwork included with your exchange request at the store.

Vineyard Vines Full-Price Items with Receipt

TimeframeRefund/Exchange Policy
Within 60 days of purchaseFull refund or merchandise credit
After 60 days of purchaseMerchandise credit of purchase value
After 90 days of purchaseMerchandise credit of last retail value

Vineyard Vines Sale Items with Receipt

TimeframeRefund/Exchange Policy
Within 30 days of purchaseFull refund or merchandise credit
After 30 days of purchaseMerchandise credit of purchase value
After 60 days of purchaseMerchandise credit of last retail value

Items purchased during the 50% off Whale of a Sale are final sale.

Vineyard Vines International Return Policy

International customers purchasing items from Vineyard Vines through Borderfree will have their refunds credited in the same currency.

To initiate an international return, it must be done within 180 days of the purchase date.

European Union customers are allowed to cancel their purchase within seven days of the transaction’s completion.

Borderfree will refund the amount, including shipping charges, within 30 days.

Exchange Policy of Vineyard Vines

Vineyard Vines offers you an exchange of your product. You can exchange your product by using the same method of return.

Please note that if the total price or value of your exchange is less than the value of the returned item, they will refund you, your remaining amount according to the difference.

If the price or value of your exchange is greater than the value of the returned item, carefully include your contact information in the form below so vineyard vines can contact you regarding the proper method of payment.

hold a copy of the label, exchange form, and any receipts or paperwork included with your exchange request at the store

Vineyard Vines Outlet Return Policy

Any item purchased from a Vineyard Vines outlet or store can only return or exchange within 30 days of the purchase!

the original receipt of the item would be required and should be returned in its original condition.

How To Return My Product at Vineyard Vines?

You can return or exchange your product in two ways 

  • Online by Mail or by the Portal
  • Store Return

Return by Mail

To return an online purchase from Vineyard Vines via mail, follow these steps:

  1. Go to the Start a Return page.
  2. Enter your email address.
  3. Input your postal code.
  4. Provide the order number.
  5. Click on Begin My Return and follow the given instructions.

Vineyard Vines allows returns both by mail and in-store. If you choose to return your online order to a store, please note that it can only be sent to a retail store and not an outlet or partnership store.

To return a gift or online and in-store purchases to a retail store, use the Find a Store page and search for stores based on state or ZIP code.

In-Store Return

  1. Pack the product in its original box or packaging
  2. Attach the original tags and symbols of the company with the products
  3. Bring the product with you to the store
  4. Visit the nearest vineyard vines store
  5. Bring the product receipt and show it to the store operator for return
  6. Request a return or exchange of your product

Can I Return My Product Without a Receipt?

If you return your items without a receipt, vineyard vines will need additional information to help you with your return and exchange item.

Without any proof or receipt your product refund would be as per their condition and last sale.

You will not get the actual price of your product. Return without a receipt can take extra time to give your refund.

What About the Gift Returns?

If you are not happy with your gift and want to return it you can return your gift for the store or merchandise credit. You will get a refund of that gift as store credit but not for cash or check.

Can I Return OR Exchange Faulty Items?

If the item is damaged and faulted by you, it cannot be returned or exchanged for a refund or replacement.

But if you received a damaged and faulty product from the store or by delivery then it is the responsibility of the vineyard vines to return your product.

Used and unworn products can not be returned.

What Are Vineyard Vines Return Exceptions?

  • Used and unworn products can not be returned
  • Item subjected to wear and tear can not be returned
  • Without a garments tag, the product can not be returned
  • Products purchased from other places can not be returned
  • Underwear and swimwear and Any personalized, monogrammed, altered, or customized product can not be returned.
  • All Whale of Sale 50% off, Clearance, Outlet, or Final Sale products are not eligible for a return. 

FAQs

1. Can I return the vineyard vines online purchased product to the store?

Yes, you can return your online purchased item to the vineyard vines store.

2. How can I contact the vineyard customer service?

To reach vineyard vines customer service, you can call 1-800-892-4982 or email tieguys@vineyardvines.com.

3. Can I return used and damaged products?

Yes, you can return damaged items and get a full refund. Returns will not be accepted if the item is considered faulty due to misuse.

4. Can I return my product without a receipt?

Yes, but If you return your items without a receipt, vineyard vines will need additional information to help you with your return and exchange item.

We hope that this Vineyard Vines Return guide has been helpful to you. Besides this, you can find return and refund policies for similar shopping sites including

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