The Reformation is a luxury fashion retailer that specializes in high-end clothing. Like many other luxury brands, they offer a generous return policy on their products. But what exactly do you need to know before buying anything from the Reformation?
The Reformation Return Policy
The Reformation Returns is pretty simple: if you’re not happy with your purchase, you can return it for a full refund, no questions asked. That’s pretty rare in the fashion world, where most retailers have strict return policies that often involve restocking fees or only offer store credit.
But what makes The Reformation’s return policy so special is that they also offer free returns. That means if you’re not happy with your purchase, you can simply send it back without having to pay for shipping.
And if you choose to exchange an item, they’ll even cover the cost of shipping the new item to you.
The Reformation goes above and beyond when it comes to its return policy. And that’s something we can all appreciate.
How Do I Get a Refund?
If you’re not happy with your purchase from Reformation, you can return it for a refund within 30 days of the ship date.
Returns are easy to initiate online just head to our returns portal and enter your order number and email address. From there, you’ll be able to print a return label and track the status of your return.
they do not accept returns on sale items, gift cards, swimwear, or underwear. All other items must be returned in their original condition (unworn, unwashed, unaltered) with all tags attached.
Once they receive your return, process it within 10 business days and issue a refund to your original form of payment. You’ll receive an email confirmation when the refund has been processed.
Terms and Conditions To Return and Exchange The Products
The Reformation offers free returns on all domestic orders within 30 days of purchase. Items must be in their original condition (unworn, unaltered, and with tags attached) to be eligible for a refund. Shipping charges are non-refundable.
To initiate a return, simply fill out the return form on the back of your packing slip and include it in your return package. For returns from international orders, please contact them, and they will send you a return shipping label and instructions.
Once your return is received and inspected by the team, they will process your refund within 7-10 business days. The refund will be credited to the original form of payment used to make the purchase.
How Long Does It Take For My Refund to Process?
If you are not satisfied with your purchase, you may return it for a refund within 30 days of the date of purchase. All refunds will be processed within 2-3 weeks. You will be notified via email once your refund has been processed.
How Will I Get My Money Back?
To receive a refund for your purchase, you will need to return the items to them within 30 days of receiving your order.
All items must be returned in their original condition, with all tags attached. Once we receive your returned item, reformation will process the return within 3-5 business days.
If you are returning for store credit, then you will receive an email with a gift card code that can be used on a website.
If you are exchanging for a different size or style, we will ship out your new item as soon as possible!
Furthermore, If you have any questions about Their return and exchange policy, please contact them at info@reformation.com.
My ordered item has been delivered, but I want to return it now.
If you received your order and it is not what you wanted or expected They want you to be happy with your purchase, and they will accept a return.
Here’s what you need to know about their return policy: They accept returns for store credit or exchange within 30 days of purchase. All returned items must be unworn, unaltered, and have all original tags attached.
To initiate a return, please visit https://www.thereformation.com/ website and fill out the return form. You will then receive a return shipping label to attach to your package. Please note that shipping fees are non-refundable.
My ordered item arrived with a Defect or was Damaged during Shipping.
They were sorry to hear that your item arrived with a defect or was damaged during shipping! But let’s make things right as soon as possible.
Here’s what to do:
- Contact our Customer Care team within 14 days of receiving your item at love@thereformation.com or +1 (855) 756–0560. Please include your order number and photos of the damage or defect.
- They will review your claim and if approved, will send you a return shipping label and instructions on how to proceed with your return.
- Once they receive the returned item, will process a refund for the purchase price or ship out a replacement item (if available).
We hope this process is quick and easy for you!
