PetSmart Return Policy 【 Easy Return – Refund & Exchange 】

PetSmart is a well known trusted brand for Dog, Cat, Brid, Small PET. Now let’s take look at Return, Refund and Exchange.

What is PetSmart Return Policy?

PetSmart return policy is easy and convenient. If you purchase something from PerSmart.com and you are not 100% satisfied with the purchase. You can return the product for the purchase price, and a refund will be issued in the original form of the payment.

With the original receipt, you can return the product within 60 days of purchase. You have to note that shipping, gift wrap, handling and any other charges are not refundable.

Can You Return Pet to PetSmart?

Yes if you are ever around the PetSmart store you can see they sell some animals like snakes, mice, rats, hamsters and other pets. You need to return one of these animals, you have to return it within 14 days of purchase.

Along with the animal, you will need to bring back your original receipt and the paperwork they give you.

Can You Return Fish to PetSmart?

PetSmart has a 2-week return policy for fish. Therefore, you have to bring the fish with the store receipt to the PetSmart store. PetSmart will be arranged for a refund or exchange if you prefer.

If your fish dies, put the fish body in a small plastic bag or small box and bring it with the original receipt to the store for return. PetSmart has 14 days to return a dead fish.

Can You Return Hamster to PetSmart?

For hamsters, returns are similar to the PetSmart pet return policy. You can return your hamster to the PetSmart Store within 14 days of purchase. You can bring your dead hamster with the original receipt to the store and receive your money back.

The refund will be issued in the original form of the payment.

Return Opened Food

Suppose you bought a 40-pound bag of dog food only to have Fido turn his nose up to it.

Shockingly, PetSmart WILL let you exchange the pet food for a different brand. If you opened the bag you have 14 days to return it with your receipt

Does PetSmart Accept Return Without Box?

Customers satisfaction is very important to PetSmart. If you are not satisfied with the product, you can return it within 60 days of purchase with the original receipt. And you will receive your refund in 3-7 business days.

You have to make sure that your product must be in its original box with the packing slip.

PetSmart returns policy for damaged or defective items. When you receive a damaged product from PetSmart, you can return it within 30 days of delivery. You have to contact the customer care representative at 1-888-839-9638 and be prepared for the order number and product number. It is available on your confirmation email.

If you do not contact PetSmart customer care, then you are responsible for the return shipping costs.

PetSmart Return Animals Policy

Yes, PetSmart has 14 days return policy for animals like snakes, iguanas, rats, hamsters, fish or many more. Therefore, If you need to return one of these animals, you can return it within 14 days of the purchase.

You have to bring the animal to the store with the original receipt and get the full refund. You will receive your refund in 3-7 business days.

PetSmart Return Policy Canada

If you are not satisfied with an item and return in-store which one you purchased at petsmart.ca. Then you have to bring the item to the store in its original box plus the packing slip and the shipping confirmation email as proof of purchase to any PetSmart store.

The refund will be issued in the original form of the payment. If you made purchased a product by using a credit card, then your refund can be credited to the same card.

QUICK VIEW

Company Name PetSmart
Return Time Limit 60 Days
Receipt Required Yes
Different Mode of Return Via mail or taking them back to a store.
Restocking Fee Yes
Original Packaging Required Yes
Refund / Exchange Customer’s choice
Probability of Success Return Medium
Conditions
  • Original box or packaging is required
  • The shipping charge and other charges are not refundable
  • Receipt Required
  • The refund will be issued in the original form of payment
Exceptions Gift cards cannot be returned for cash

We hope that all the information makes the easy process of returns, refunds, and exchanges. and still confused don’t hesitate just call Petstore customer care or comment down below. Furthermore, you can also found here similar stores return information like Petco, Chewy, Allivet, BudgetPetCare, Dog.com, Amazon and many others.