Foot Locker Return Policy [Easy Return, Refund & Exchange]

Foot Locker Return Policy [Easy Return, Refund & Exchange]

Foot Locker, a leading provider of sportswear and footwear, celebrates sneakers and youth culture through its portfolio of brands such as Foot Locker, Kids Foot Locker, Champs Sport, Eastbay, and many more. With nearly 3,000 retail stores in 27 countries worldwide – from North America, Europe, Asia, Australia, to New Zealand – Foot Locker continues to be a leader in the industry.

As well as you can purchase products from the Foot Locker website or mobile app. Now let’s take a look at Foot Locker’s return, exchange, and refund policy.

What’s Foot Locker Return Policy?

If your purchase made at Foot Locker did not meet your expectation. Then you can return them by using the Foot Locker return policy.

You have 45 days from the purchase date to make a return for a full refund.

You have to make sure the item must be in its original condition and repacked in its original box with all tags including the purchase receipt.

What’s the Foot Locker Policy for Online Return and Exchange?

The Foot Locke has 45 days return and exchange policy for online purchases. You can make return your online order within 45 days after the shipment with the original receipt for the refund or exchange.

If you return the product after 45 days from the shipment date, Foot Locker will not accept the return and will be returned to the sender.

Return/Exchange Department
Foot Locker
500 N 72nd Ave
Wausau, WI 54401

Does have Fast Return Service Options?

Yes! Fast Service and the Labels are available

$14.99 – 2 Business Day returns.

$24.99 – 1 Business Day returns.

$9.99 for 3-5 Business Day returns.

The Return Label will be sent via email and include detailed instructions. Expedited charges already include the $6.99 SmartLabel fee.

Order expedited return labels here.

Can You Return Without a Receipt?

Yes, if you do not have a receipt still you can make a return at Foot Locker. But you are not eligible for a refund. You will be able to exchange your purchase with other products or receive store credit at the current price.

You require the store manager’s approval for the return and you have to ensure that your item must be unworn and unwashed.

What is the Foot Locker Exchange Policy?

The product is not what you expected? Or you bought the wrong size or product? If you have the original receipt, you have up to 45 days from the purchase date to exchange the product. Your item must be in its original condition with the original box and all tags when you return.

You have 45 days from the shipment date to exchange the product that you purchase online. After 45 days Foot Locker will not accept exchange or return.

How Long Does Refund Take?

The Foot Locker generally takes 3 to 10 working days for a refund from the day you received the refund confirmation email, practically it depends on your bank or payment provider. Some bank’s services are quicker than others.

The refund will be issued in the original form of the payment.

Foot Locker Returns Customer Service

If you don’t know or are confused about how to do a return or exchange, don’t worry you can directly connect to Foot Locker customer service via call or email. They will solve your query and guide you to the return or exchange.

You can call customer service at +1-800-991-6815 or a customer service email at

For International Customers Call 715-261-9708.


Company NameFoot Locker
Return Time Limit45 days
Receipt RequiredYes
Return LabelNo
Restocking FeeYes
Refund / ExchangeReturn or exchange at customer’s choice, but if you don’t have a receipt then the exchange is the only option.
Online PurchaseYou can return and exchange products to the nearest Foot Locker store and online.
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨ A purchase receipt and unused.

➨ Original packaging and all tags are required.

➨ You can only exchange or receive store credit if you don’t have a receipt

➨ Shipping charges are non-refundable

➨ Cannot accept COD returns

➨ The refund will be credited back to your initial payment method.
ExceptionsGift cards
Start Your Return


We hope that all information on Foot Locker’s return policy will help you. According to our research, we try to cover all important points about return, refund, and exchange.

If you are still having queries or confusion? No need to worry, you just need to share your query in the below comment box. We will try to solve the problem and make an easy return policy.

You can also find return, refund, exchange policies for similar stores like Bass Pro, Nike, Adidas, DICK’S Sporting Goods, The Finish Line and Hibbett Sports and many more.