Boston Proper Return Policy (Online Exchange + Refund Guide)

Boston Proper Return Policy (Online Exchange + Refund Guide)

Boston Proper Return and Refund Policy – If you are not satisfied with your purchase, you can return it for a refund within 30 days of the date of purchase.

Check out the Boston Proper return policy if you have any questions about return and exchange. What is the return period for Boston Proper? Is a receipt required at Boston Proper? You will learn everything you need to know.

How Does The Boston Proper Return Policy Work?

If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund, minus shipping costs.

Returns must be in the same condition they were received in and must include all original packaging and tags. To initiate your return, please visit Boston Proper Returns Center.

We also offer a 30-day exchange policy for any unworn or unused items. If you’d like to exchange an item for an item of equal or lesser value, you’ll receive a full refund of the purchase price.

If you’d like to exchange your item for an item of greater value, you’ll need to pay the difference.

  • Items must be in their original, resellable condition.
  • The item must be unused, unwashed, and undamaged when returned.
  • All original labels and tags must be required.

Boston Proper only accepts online returns and charges a $4.95 restocking fee. Shipping costs are not refundable.

Boston Proper Return Process

You can return a purchased item online only. Once you log in to your account, follow these online steps.

  • After logging in, go to My Order and complete the return instructions online.
  • Now print your return label and packing slip.
  • Pack your items carefully and include the packing slip in your package.
  • Attach the return label on the package
  • Drop off the package at the nearest mail service location

FedEx, USPS, and your local Post Office are all good alternatives for mailing services.

Product Return Packaging

What is Boston Proper Price Adjustment?

Boston Proper has a one-time price adjustment policy, which means you can change the price.

If the price of an item you purchased drops within 15 days from the date of purchase, you can contact the Customer Service team for a one-time price adjustment.

Final sale items are not applicable for price adjustment.

About Boston Proper Exchange Policy

Boston Proper provides free exchanges. Within 30 days of purchase, you can replace any item. The item should be in its original and resellable condition and must be unused, unwashed, and undamaged. Only online exchanges are available.

Final Sale Clearance Merchandise Intimate clothing and altered goods are considered Final Sale and cannot be returned or exchanged once purchased.

Boston Proper Refund Policy

You will be refunded in the original payment method if you return an item with the original receipt. This procedure could take up to 14 business days. A return postal charge of $4.95 will be deducted from your refund.

Items sold on clearance and the final sale cannot be returned. And the shipping charges are non-refundable.

Company NameBoston Proper
Return Time Limit30 Days
Receipt RequiredYes
Return LabelYes
Restocking FeeYes $5
Refund / ExchangeCustomer’s choice
Online PurchaseYou can return or exchange your order online only
Original Packaging RequiredYes
Probability of Success ReturnMedium
Conditions➨ $5 restocking fee on return but exchanges are free

➨ Items should be unworn and unwashed

➨ Price Adjustment policy available

➨ Shipping charges are non-refundable

➨ The refund will be issued in the original form of the payment
ExceptionsGift cards, Final sale items, e-gift cards

Frequently Asked Questions

1. How to contact Boston Proper customer service?

You can all at 1-800-243-4300 or Email:

2. What is the return mailing address?

Boston Proper Returns, 1605 South Elmwood Drive
Mexico, MO 65265

What should I do if my return is not accepted by Boston Proper?

If your return is not accepted by Boston Proper, please contact their customer service team for assistance. They should be able to provide further instructions on how to return your item or provide more information on why your return was rejected. You can also check your order status online or call their toll-free number (1-800-243-4300) to speak with a customer service representative.


I hope you found this guide helpful. However, if you don’t, you can return it for a full refund within 30 days of the date of your purchase. All returns must be unused and in original condition. Returns are shipped back at your own expense, and refunds will be issued in the same form of payment used to make the original purchase.

You are invited to use the comment section to ask any questions or provide comments about Boston Proper Return.