You can return or exchange your Ping golf club purchases easily. You just need to read the Ping return policy. Here we explain what to do, we will gladly assist you with your returns.
Ping is an American sports equipment manufacturing company. The reputation of the brand and the performance of its products have earned Ping a loyal following and making Ping the best-selling golf club brand
What Is Ping Return Policy?
Ping has a 30 Day standard return policy. You can return your golf club order within 30 days of the purchase date. Your product must be in its initial condition and you require the order detail slip, receipt and tags while returning.
If you make a purchase from the UK, you have to return your order within 14 days from the placement date.
Ping Online Returns
There are some important points you should know while returning your product online.
- The product must be in its original condition
- Attach your order detail slip, receipt and tags while returning
- Fill the form which is provided at the back of the invoice
- Attach the form and the return label with the returning product
- Get the confirmation by calling customer service before shipping your product
- Keep the tracking detail of your shipping product
Ping Store Returns
You can return your purchased product at any nearest store location, which you purchased from the store or ping.com. Bring your product with the order detail slip, return from, and the original receipt to the store location, and approach any salesperson. They will process your return.
Bring your credit card if you used it while purchasing.
Ping Exchange Policy
Ping’s exchange policy is very similar to Ping’s return policy. You can exchange your purchase product at the store location within 30 days from the purchase or delivery date. The exchange is only possible if you receive the damaged product.
Ping will not send any delivery boy to collect your product, you will have to go to the store location and explain your situation. In exchange, you can not purchase any different item even if it is the same amount of product. You must have to purchase the same product or the same brand item
Ping Refund Policy
Ping’s refund process will take up to 15 working days. After the verification of your return product, you will get a confirmation mail about the refund process. The company will provide you refund in the original form of the payment.
Shipping and any other charges are non-refundable.
QUICK VIEW
| Company Name | Ping |
|---|---|
| Return Time Limit | 30 days US & 14 days UK |
| Receipt Required | Yes |
| Return Label | Yes |
| Restocking Fee | Yes |
| Refund / Exchange | Customer’s choice |
| Online Purchase | You can return or exchange your online order at any retail store or online (Ping.com) |
| Original Packaging Required | Yes |
| Probability of Success Return | Medium |
| Conditions | ➨ Original packaging, original receipt all tags
➨ You can’t exchange your item for a different item ➨ You have to go to the store, ping will not send any delivery boy to pick your item ➨ Shipping charges are non-refundable ➨ The refund will be issued in the original form of the payment |
| Exceptions | None |
FAQs
What is the customer service number?
You can contact customer service executive by calling at
US – 1(800)474-6434
UK – +44(0)1427 619228
What is the email ID of customer service?
Email ID of customer service of the US and UK is customercare@pingeurope.com
Is there any non-returnable item?
There is no such item that is non-returnable at Ping.
Conclusion
As you read, the company allows its customers to return the product within 30 days. You can return your purchases by any method whether you purchase online or from a store location. The exchange policy is similar to the return policy. You can exchange your item at any ping store. And the refund will take up to 15 business days after they verify your product.
For more queries or questions you can contact the customer service executive or you can ask in the comment section. You can also give your valuable feedback. Thank you.