If you purchase some product from online or store then you are expecting that it will fulfill your need. But sometimes it is not so far, because the product is not meeting your expectation.
Your mind can be changed at any time for the return or exchange of the item. So it is necessary to know about the product assurance and company return policy after purchase and before purchase.
Are you looking your return your Neiman Marcus product?
Neiman Marcus is the largest multi-branded luxury integrated retailer in America. It has more than 36 stores in USA.
Neiman Marcus sells various products for men and women such as jewellery, clothes, and other fashionable times related to men and women, and children.
This post will cover all queries related to the Neiman Marcus return and exchange policy. After reading this article you will be easily able to return or exchange your Neiman Marcus product.
What is Neiman Marcus Return Policy?
As per Neiman Marcus return policy, you can return or exchange your product Within 30 days from the date of purchase. The product receipt should be required at the time of return.
The item should be in unused, saleable, and unworn condition. Damaged and used items can not be returned.
A return fee of $9.95 will apply to clearance items to exchange or return your product. $9.95 is the shipping charge of the product. This fee will be deducted from your refund. After deducting the fee you will get a full refund.
There are some exceptions to Neiman Marcus return and exchange policy. Some products can not be returned or exchanged. We will discuss it in detail.
The process of returning your product can take 10 to 14 days to exchange or get your refund.
Exchange Policy of Neiman Marcus
The Neiman Marcus exchange policy allows you to exchange the product Within 30 days from the date of purchase. The receipt of the product should be required at the time of return.
Final sale items can not be exchanged. If you washed the time and know the item is not in saleable condition then it is not subject to exchange or return. Damaged and used items can not be exchanged.
The process to exchange your product can take 10 to 14 days to return or get your refund.
The original tags and marks of the product should be attached to the product.
Neiman Marcus Refund Policy
If you are not satisfied with your purchase Neiman Marcus accepts your return within 30 days for a full refund.
Refunds will be credited to the original form of payment.
Conditions for Returning Item
Here are a few guidelines to keep in mind when making a return:
- Returns are accepted within 30 days of receipt.
- Merchandise should be in the same condition as when you received it – unworn, undamaged, saleable, with original tags and packaging (if applicable).
- There are a few items that cannot be returned, such as altered apparel, special orders, cloth face mask coverings, perishable items, personalized/monogrammed items, and items identified as “final sale.”
- If you purchased merchandise at regular price and it’s reduced within 10 days of purchase, we’re happy to honor requests for adjustments.
- Please note that Neiman Marcus reserves the right to determine if returned merchandise is in saleable condition.
How To Return Product to Neiman Marcus?
Neiman Marcus’s offer two options to return or exchange your product
- By In-store method
- By Email or online
How to Return or Exchange My Product to the Store?
To return or exchange your product please follow the given steps
if you have the receipt of that product then you can return or exchange your online purchased product to the store.
- First, you need to ship your product in its original packaging or shipping for return
- If original shipping or packaging is not available then you can sheep your product in similar packaging
- Then print your product receipt or slip along with the order number
- Attache the original marks and tags with the product
- Visit the nearest store of Neiman Marcus and contact the store operator
- The item should be in unworn unused, and saleable, condition. Damaged and used items can not be returned.
By following these steps you can easily return or exchange your product at a store
How to Return My Product By Email or Online?
- First, you need to ship your product in its original packaging or shipping for return
- If original shipping or packaging is not available then you can sheep your product in similar packaging
- Then print your product receipt or slip along with the order number
- Attache the original marks and tags with the product
- Visit the official website of Neiman Marcus and click the start return and exchange bar or webpage
- Enter your order number to return or exchange your product
- If you don’t have an order number, call 1-888-888-4757 for help.
- After it is processed further and shipped to your product at,
4121 Pinnacle Point Dr, Dallas, TX 75211 by post or any other medium.
By following these steps you can easily return or exchange your product by Email or online
Neiman Marcus Return Exceptions
The item should be in unused, saleable, and unworn condition. Damaged and used items can not be returned. Used and damaged products cannot be returned.
Other than this there are some more products which can not be returned.
- Special orders,
- Altered apparel
- Perishable or monogrammed/personalized items
- Cloth face mask coverings,
- and items identified as “Final sale” cannot be returned.
Can I Return / Exchange a Damaged or Used Product?
If you received any damaged item from the store or online shipping then it is the legal responsibility of the Neiman Marcus company to return or replace your item.
Otherwise, in normal return, The item should be in unused, saleable, and unworn condition. Damaged and used items can not be returned. You can not return damaged items caused by you.
Can I Return Without a Receipt?
The receipt of the product or order number should be required at the time of return.
If you don’t have the receipt you can not return your product. Any other valid proof would be required at the time of return.
May the possibility to return or exchange the product with the help of any other valid proof of product such as order number, payment receipt, or any other such things.
How Long Does it Take for Product Returns?
This process of returning or exchanging your product can take 10 to 14 days to return or get your refund. During this period, your product will be returned and your refund will be processed by Neiman Marcus.
FAQs
A return fee of $9.95 will apply to clearance items to exchange or return your product. This fee will be deducted from your refund. After deducting this you will get a full refund.
No, you can not return your product after 30 days. The Neiman Marcus return policy allows their customers to return products Within 30 days from the date of purchase.
Call 1-888-888-4757 for help if you want any help regarding to the order number or any other query.
Yes, if you have the receipt of that product then you can return or exchange your online purchased product to the store.