DTLR Return Policy – How to Get Refund or Exchange

You know that it is essential to be informed about the return policy of every company for your good satisfaction with the product. Your mind can be changed at any time about product fairness.

If you think the product is not satisfying your expectations then you can return your product. There may be various reasons for returning a product, including damage or imperfections.

In this post, we will cover all such queries related to the DTLR Return Policy, which will help you in returning your product. We are going to cover all questions related to the DTLR Return Policy

What Is the Return Policy of DTLR?

DTLR allows their customer to return their product within 30 days from the date of purchase. Returns items should be in saleable condition and not to be used.

When returning your product, please remember to attach the original tags of the company.

The item should be in its original packaging. Shipping charges will be deducted from your Refund.

To receive a full refund, please make sure to provide the receipt for the purchased product. The receipt is necessary for any return, exchange, or refund request.

What Is DTLR Exchange Policy?

Sadly, DTLR does not offer exchanges online within and after 30 days of purchase. It may be possible they can exchange your product at the store.

If it is argent to exchange then you can return your product and get a refund. After getting a refund you can place a new order

If they exchange your product at the store then these conditions will apply to your return and exchange. 

DTLR allows their customer to return their product within 30 days from the date of purchase. you can return and exchange your product within 30 days of purchase. All return conditions are also applied here.

To get your full refund you need the receipt of the purchased product.

DTLR Refund Policy

To get your full refund you need the receipt of that product. Otherwise, it is difficult to get a full refund. The receipt is also required when you make a request for a return or exchange or to get a refund.

 If you return your product at the store then you do not need to pay an extra amount for shipping of the product. But if you return your product online then may be possible to deduct the shipping cost amount from your refund.

The refund process may take 10 to 15 days to complete and the refund will be issued using the original payment method, which could be either cash or check.

How Can I Return My Item to DTLR?

They allow returns via two modes:

• Store Return
• Online Return

To return, you can follow simple steps:

Return to DTLR Store

1. Package your product in the original packaging 
2. Attach the original tag and other related things to the product
3. Bring the receipt of that product
4. Visit the nearest store of DTLR
5. Contact with store operator and make a request to return your product.
6. DTLR Return condition should be fulfilled completely.

Return to DTLR Online

1. Package your product in the original packaging 
2. Attach the original tag and other related things to the product
3. If you don’t have your invoice, please include a part of the paper with your name, address, phone number, email, and other relatable information that you used to place the order.
4.  If you have that then attach the receipt of that product
5.  shipping labels must be attached to the outside of the box
6. and visit your local area post office or shipping facility to ship your order at

DTLR
ATTN: Returns
410 Corporate Drive
Building #4
Muhlenberg PA 19605

7. Contact customer service to inform them about the return and make a request to return your product.
8. DTLR Return condition should be fulfilled completely.

DTLR Return Exception 

Fortunately, it is good for you to know that they do not have any specific product which can not be returned. Every product can be returned. But simple conditions also apply here:

The item should be in unused and unworn condition. Washed and used products can not be returned. Item must be in original and new condition. Returned items should be fulfilled in this condition. Remember never forget to attach the original tags of the company with the item.

Can I Return a Product to DTLR Without a Receipt?

Yes, you can return a product to DTLR without a receipt. However, please note that returning an item without a receipt may result in store credit or an exchange rather than a refund. It is always recommended to keep your receipts for easier returns and refunds.

To proceed without a purchased receipt, please provide your name, address, phone number, email, and any other relevant information that you used to place the order.

Can I Return the Damaged and Faulty Item to DTLR?

The item should be in unused and unworn condition. Washed and used products can not be returned. Item must be in original and new condition. 

But if you got your time damaged and fault by delivery or from the store then you can inform to DTLR return your product within 5 days. Talk about your damaged item to customer service at 844-788-4552.

How Long Does It Take to Get My Refund From DTLR?

To refund your amount they can take 10 to 15 days to return your refund. The refund can be made in the original method of payment. May be cash or check.

Conditions for Return and Exchange:

1. Receipt of the returned product is required to get a refund.
2. Returned items should be in unused and unworn condition
3. They do not accept online exchange
4. Shipping charges will be deducted from your refund
5. To receive your refund 10 to 15 days can be taken
6.  never forget to attach the original tags of the company with the item.
7. For any query please contact customer service

 FAQs